Network Leakage Technician (Days)

United Utilities; Kendal; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Annual leave 26 days (30 after 4 years

Pension up to 14% employer contrib.

Bonus up to 7.5%

Healthcare plan

Gym/Wellness discounts (MyGymDiscounts

Best Doctors

Salary Finance

Wealth at Work courses

Deals and discounts

EVolve Car Scheme

Employee Assistance Plan

Mental health first aiders

ShareBuy

MORE Choices flexible benefits

Enhanced parental leave

Job summary

United Utilities is seeking a Leakage Champion to lead proactive and reactive leakage detection. You will interpret leakage data, deploy appropriate methods, and liaise with the NMA to ensure repairs are completed safely, promptly and cost-effectively.

The role requires hands-on field work at Kendal with 37 hours per week, full-time permanent employment, and an annual salary of £36,620. Strong safety, data interpretation and communication skills are essential.

Qualifications

• You will be educated to a good standard – GCSE grade C or above, City and Guilds, or demonstrable technical skills.

Responsibilities

• Conduct proactive and reactive leakage detection using techniques such as correlating, sounding, pressure zero tests, step testing and data loggers.
• Use flow and pressure data to identify leakage areas and prioritise investigations.
• Raise work orders for leak repairs, manage network interruptions, and assist during incidents, day and night.
• Ensure compliance with Health and Safety legislation including confined space entry procedures and dynamic risk assessments.
• Collaborate with colleagues to drive efficient leak detection and resolution and improve network performance.

Skills

Interpret data

Communication skills

Health and safety knowledge

Leakage detection methods

Data interpretation

Education

GCSE grade C or above / City & Guilds

Tools

Correlating

Sounding

Pressure zero tests

Step testing

Data loggers

Job description

The Role

The Leakage Champion is responsible for both proactive and reactive leakage detection activities. This role involves interpreting leakage reports and analysis to meet the network's and customers' needs. This will involve the deployment and assessment of appropriate leakage detection methodologies, depending upon the technical requirements of the area being assessed. Work in close liaison with the Network Maintenance Alliance (NMA) to ensure the timely and efficient repair and resolution of leakage issues as well as being accountable for proactive private leakage detection to resolution. Accountable for raising repairs through to the NMA as well as supporting the NMA through the repair process to ensure that they are undertaken in a safe, customer focused, timely and cost effective manner.

What You'll Be Doing

• Conduct proactive and reactive leakage detection activities using a range of techniques, including correlating, sounding, pressure zero tests, step testing, and data loggers.
• Use flow and pressure data to identify potential leakage areas and prioritise further investigation.
• Raise work orders for leak repairs via Toughbook, manage network interruptions, and assist during operational incidents both in-day and out of hours.
• Ensure full compliance with Health and Safety legislation, including confined space entry procedures and dynamic risk assessments.
• Work closely with colleagues to support efficient leak detection and resolution, contributing to overall network performance and customer satisfaction.

This role may not be eligible for sponsorship

What We're Looking For

• Ability to interpret data and identify areas of interest for leakage detection.
• Familiarity with tools and techniques such as correlating, sounding, pressure zero tests, step testing, and data loggers.
• Capability to address and resolve leakage issues effectively.
• Strong verbal and written communication skills for reporting and collaborating with team members.
• Knowledge of Health and Safety Legislation, including confined space entry and dynamic risk assessment.
• Understanding of flow and pressure data, leakage detection methods, and network systems.

Qualifications

Essential Qualifications

• You will be educated to a good standard – preferably GCSE grade C or above, City and Guilds, or able to demonstrate technical skills

What We Offer

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Salary - £36,620

Work Type - Onsite

Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.