Network & Information Systems Engineer

Dignity PLC; United Kingdom; Hybrid; GBP 55,000; Full time

Job summary

An established industry player is seeking a Network & Information Systems Engineer to enhance their technology infrastructure. This role is crucial for maintaining efficient and reliable operations, ensuring compliance with security standards, and delivering exceptional support to colleagues. You will have the opportunity to work in a supportive environment that values compassion and integrity, while also benefiting from ongoing learning opportunities. If you are passionate about making a real impact and possess the necessary skills, this position offers a unique chance to contribute to a meaningful cause.

Benefits

25 Days Holiday + Bank Holidays

BUPA Healthcare (Self)

Pension Scheme 4% Matched

Life Assurance X2 Annual Salary

Free On-Site Parking

Access to internal apprentice & personal development schemes

Qualifications

• Proven experience in network and systems engineering.
• Proficiency in Azure, AWS, and security technologies.

Responsibilities

• Develop and support network and information systems.
• Provide high-quality resolutions to IT incidents.

Skills

Network Engineering

Systems Engineering

Microsoft Server Technologies

Analytical Skills

Troubleshooting

Communication Skills

Tools

Azure

AWS

OCI

Palo Alto Firewalls

McAfee Firewalls

M365

PowerShell

KQL

YAML

VPN Technologies

Job description

Network & Information Systems Engineer
Contract: Full-time, Permanent (38.75 hours per week)
Location: Birmingham, West Midlands - (Hybrid working: 3 days office, 2 from home)
Salary: £55,000 per annum

Are you a Network & Information Systems Engineer with a passion for making a real impact? At Dignity Funerals, we are dedicated to providing compassionate and professional services during life's most challenging moments. We believe in the importance of our work and the difference it makes in the lives of those we serve.

In this role, your expertise will help us maintain and enhance our technology infrastructure, ensuring we continue to provide exceptional care and support to our branch network, and enable our colleagues to keep delivering the vital work to our clients all day, every day.

Key Responsibilities:

1. Service Delivery: Develop and support Dignity's network and information systems, ensuring efficient and reliable operation.
2. Change Management: Adhere to change control procedures to minimise business disruption.
3. Documentation: Maintain comprehensive documentation of systems and processes.
4. Incident Resolution: Provide high-quality, responsive resolutions to IT incidents, ensuring rapid diagnosis and corrective actions.
5. Security Compliance: Apply updates and security patches, ensuring compliance with ISO27001 and PCI standards.
6. User Satisfaction: Co-operate with the IT Helpdesk to maintain excellent levels of user satisfaction.
7. Continuous Improvement: Identify opportunities to enhance the robustness, reliability, security, and cost-effectiveness of our IT infrastructure.
8. Communication: Clearly communicate with peers, employees, suppliers, customers, and third parties regarding issues and progress.

What we're seeking from an individual in this role:

1. Proven experience in network and systems engineering, including site-to-site connections, data centre management, and Microsoft Server technologies.
2. Proficiency in Azure, AWS, OCI, and core security technologies such as Palo Alto and McAfee Firewalls.
3. Expertise in Microsoft Server technologies, M365, PowerShell, KQL, YAML, and VPN technologies.
4. Excellent analytical and troubleshooting abilities, with a methodical approach to resolving issues.
5. Strong communication skills, with the ability to work independently or as part of a team.
6. Ability to manage and collaborate with third-party suppliers, perform well under pressure, and adapt to changing business requirements.

Why Join Us?

At Dignity Funerals, we recognise that working in the funeral sector is more than just a profession—it is a vocation that demands compassion, integrity, and dedication. Our Network and Information Systems team plays a critical role in upholding our values, ensuring that we operate to the highest standards and deliver the best possible service to the families who rely on us.

In return, we offer a supportive and professional environment, ongoing learning opportunities, and the chance to be part of a business that truly makes a difference.

If you are a skilled and dedicated Network & Information Systems Engineer looking to apply your expertise in a company with a meaningful purpose, we would love to hear from you.

What we provide to you…

1. Annual salary of £55,000.
2. 25 Days Holiday + Bank Holidays.
3. BUPA Healthcare (Self).
4. Pension Scheme 4% Matched.
5. Life Assurance X2 Annual Salary.
6. Free On-Site Parking.
7. Access to our internal apprentice & personal development schemes.

What are the next steps?

To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.