Network Engineering Professional (Alexander Bain House, Glasgow, United Kingdom)

ZipRecruiter; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company seeks a Network Engineering Professional to join their Data Centre Team in Glasgow. The role involves ensuring network reliability and addressing technical issues, as well as implementing security measures and connectivity solutions. Ideal candidates will have strong networking skills and customer-facing abilities, with opportunities for career development and competitive benefits.

Benefits

10% on target bonus

BT Pension scheme with contributions

Equal family leave policies

Enhanced women’s health support

25 days annual leave + bank holidays

24/7 private virtual GP appointments

2 weeks carer’s leave

World-class training and development opportunities

Option to join BT Shares Saving schemes

Qualifications

• Understanding of firewalls (Checkpoint, Cisco) and Data Centre technologies.
• IP Networking experience required.
• Cisco/Checkpoint accreditations (e.g., CCNA / CCSA) are a must.

Responsibilities

• Plan and implement interconnects across the BT firewall estate.
• Accountable for solving connectivity issues and timely implementation of projects.
• Participate in 24/7 support and drive process improvements.

Skills

Network Security firewall technologies

Data Centre Network Technologies

IP Networking Skills

Cisco/Checkpoint networking/security accreditations

Customer-facing skills

Problem solving in enterprise environments

Team collaboration

Interpersonal skills

Job description

Job Description

Network Engineering Professional (Alexander Bain House, Glasgow, United Kingdom)

Recruiter: Luke Byrne

Hiring Manager: Emma Malcolm

Career Grade: E

Internal Closing Date: 14/7/25

Location: Glasgow - Will Consider Birmingham for the right candidate

Why this job matters

We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Networks is BT’s powerhouse, with our expert technologists, we have a unique position in BT.

By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack. Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future.

We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat. In Networks our aim is to create brilliant converged services over the best network and they’ll be personal, simple and brilliant to use.

Role overview

Being part of the Data Centre Team in Networks the role holder plays a big part in this. BT’s core business traverses our Network and Firewall devices – we need to make sure our Network is up, accessible and functioning correctly 24/7 to meet the expectation of our customers.

Responsibilities

• Ticket Planning: Ability to plan interconnects on relevant ticketing systems i.e. ALGOSEC.
• Ticket Implementation: Ability to implement interconnects across the BT firewall estate, Cisco & Checkpoint vendors.
• Firewall security experience: Ability to discuss and review technical customer issues/deliveries with relevant peer groups.
• Accountable for the timely solving and closure of connectivity issues using ServiceNow.
• Accountable for delivering Fireflow ticket allocation and implementation in a timely manner.
• Accountable for delivering NAIF/Moscow implementation in a timely manner.
• May provide design support and information downstream on new features and/or Firewall component design.
• Diagnose and resolve complex incidents where solutions may not be clear or procedures may not exist, identified through proactive monitoring.
• Drive improvements in working processes.
• Participate in out-of-hours change work and be part of a callout rota to provide 24x7 support for platforms.

Skills and Experience

Must Have:

• Understanding of Network Security firewall technologies and their uses (Checkpoint and Cisco)
• Understanding of Data Centre Network Technologies
• IP Networking Skills
• Cisco/Checkpoint networking/security accreditations (e.g., CCNA / CCSA)
• Proven strong customer-facing skills
• Efficient problem solver in enterprise environments
• Ability to work as part of a team and independently
• Good interpersonal skills

Nice to have:

• Experience of Major IT Uplift programmes, including migration to cloud-based services
• Experience with Network Devices – Routers, Switches, STM’s, ACE etc.

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks statutory
• Enhanced women’s health support
• 25 days annual leave + bank holidays
• 24/7 private virtual GP appointments
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

BT is committed to diversity and inclusion. If you meet most but not all requirements, we encourage you to apply.