Network Engineering Analyst

Sky; Borehamwood; Hybrid; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Technical Network Engineer to join their innovative team. This role focuses on designing, implementing, and maintaining robust network infrastructures, ensuring optimal performance for millions of users. You will leverage your expertise in various networking technologies and provide critical support to internal teams. With a commitment to diversity and inclusion, this forward-thinking company embraces hybrid working, allowing you to balance home and field-based responsibilities while contributing to exciting projects in connectivity and TV solutions.

Benefits

Private Healthcare

Generous Pension Package

Discounted Mobile and Broadband

Sky Q

Sky Glass at Exclusive Rate

Sky VIP Rewards and Experiences

Qualifications

• Experience in configuring and deploying WAN/LAN/WLAN products.
• Strong troubleshooting and problem-solving skills are essential.

Responsibilities

• Design and maintain network infrastructure including routers and switches.
• Provide third-line support for complex network issues.

Skills

Stakeholder Management

Network Design

Troubleshooting

Configuration of Juniper Mist

APIs and Scripting (Python, Bash)

Experience with Cisco Products

Wireless Technologies Expertise

Education

Relevant Certifications (CWNP, CCNP, JNCIS)

Tools

Juniper Mist

Cisco

Ruckus

Cradlepoint

Ekahau

Job description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

The Senior Technical Network Engineer is responsible for the design, implementation, and maintenance of network infrastructure. This includes routers, switches, firewalls, wireless access points, and other related hardware. The Senior Engineer will also troubleshoot network issues and provide technical support to internal staff.

The role is home-based with travel (field) required

What you'll do

• Customer Design:
  • Maintain expert knowledge of our technical products and communicate effectively with both technical and non-technical stakeholders.
  • Support presales activities by providing technical expertise on-site and remotely.
  • Test and validate new equipment, technologies, and services for interoperability.
  • Lead technical design of connectivity and TV infrastructure, including site surveys, configuration, documentation, and troubleshooting.
• In-Life Operations:
  • Provide third-line support for complex network issues and maintain customer relationships.
  • Oversee operational delivery of projects, ensuring quality and efficiency.
  • Manage and maintain edge network infrastructure for optimal performance.
  • Develop and maintain technical documentation and procedures.
  • Manage configuration changes effectively.
  • Maintain vendor relationships and stay aligned with hardware and software roadmaps.

What you'll bring:

• Excellent stakeholder management and collaboration skills.
• Experience configuring and deploying Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
• Experience with wireless controllers, switches, access points, and routers.
• Network design experience, including SD-WAN.
• Strong troubleshooting and problem-solving skills.
• Certifications such as CWNP, CCNP, JNCIS or equivalent.
• Expertise in 802.11 wireless technologies; experience with design tools like Ekahau is preferred.
• Experience with APIs and scripting (Python, Bash) is advantageous.
• Understanding of SMATV, IPTV, and Fibre distribution systems is beneficial.
• Full UK driving license required.

Team overview

Join Sky Business Technology, a leader in Connectivity & TV solutions, specializing in WAN, LAN, WLAN, IPTV, and Fibre systems. We're seeking a skilled Senior Technical Engineer to join our dynamic team.

The rewards

• Sky Q, for the TV you love in one place
• Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Sky VIP rewards and experiences

Inclusion & how you'll work

We value diversity and inclusion, investing in society, fighting racial injustice, and striving for representation. We embrace hybrid working, combining office and home-based work.

Your office space

You will be home-based with travel (field) required.

We'd love to hear from you

At Sky, we foster inventive, forward-thinking minds in Tech, Product, and Data. We support differences, our community, and sustainability. If you believe in better, we'll support you.

Note: Successful applicants will undergo a criminal record check, which may affect offer acceptance depending on convictions.