Network Engineer (SC Cleared) - Solutions Provider

Hamilton Barnes Associates Limited; United Kingdom; On-site; GBP 65,000 - 75,000; Full time

Job summary

A growing technology solutions provider seeks a skilled Network Engineer to deliver high-quality support for UK-cleared customers. This role involves troubleshooting network issues, ensuring smooth operation, and maintaining customer relationships within a collaborative environment. The company offers a competitive salary, bonus opportunities, and a focus on continuous learning.

Benefits

Continuous learning and development opportunities

Career growth within a rapidly expanding company

A supportive and collaborative work environment

Qualifications

• Candidates must already hold or be eligible to obtain SC Clearance.
• Strong knowledge of routing, switching, and network security.
• Familiarity with network protocols (TCP/IP, DNS, DHCP) and troubleshooting tools.

Responsibilities

• Provide on-site and remote support to customers.
• Diagnose, troubleshoot, and resolve network-related issues efficiently.
• Conduct thorough testing of network hardware, software, and configurations.

Skills

Problem-Solving

Communication Skills

Customer Focus

Education

CCNA

JCNIA

COMPTIA Network+

Job description

We are partnered with a forward-thinking and growing technology solutions provider seeking a skilled and motivated Network Engineer to join this expanding team.

This role is ideal for someone passionate about networking, problem-solving, and delivering high-quality solutions to customers. You will play a crucial role in supporting UK-cleared customers, ensuring seamless network operations, and contributing to a collaborative team environment.

Key Responsibilities:

• Provide on-site and remote support to customers, ensuring their technical needs are met.
• Work closely with clients to ensure smooth deployment and ongoing operational success.
• Diagnose, troubleshoot, and resolve network-related issues efficiently.
• Act as the first escalation point for technical challenges, referring complex cases to senior engineers when necessary.
• Conduct thorough testing of network hardware, software, and configurations.
• Validate solutions against design specifications and operational requirements.
• Collaborate with team members to share insights and best practices.
• Participate in training programs to enhance technical proficiency.
• Maintain detailed records of troubleshooting steps, network configurations, and customer interactions.
• Provide clear technical updates and progress reports to project managers and clients.

Skills & Experience:

• Security Clearance: SC Clearance is essential; candidates must already hold or be eligible to obtain it.
• Certifications: Industry-recognised certifications such as CCNA, JCNIA, or COMPTIA Network+ are highly desirable.
• Technical Expertise: Strong knowledge of routing, switching, and network security. Familiarity with network protocols (TCP/IP, DNS, DHCP) and troubleshooting tools. Experience with network management concepts and protocols (SNMPv2c/v3, monitoring & alerting, configuration management, etc.).
• Problem-Solving: Ability to diagnose and resolve technical issues effectively.
• Communication Skills: Strong verbal and written communication skills.
• Customer Focus: Experience in maintaining strong client relationships.?? Documentation: Ability to create and maintain accurate technical documentation.

Salary & Benefits:

• Up to £65,000 base salary + 10% performance-based bonus
• Opportunity to work with a diverse range of UK-cleared customers.
• Career growth within a rapidly expanding company.
• Continuous learning and development opportunities.
• A supportive and collaborative work environment.

If you are passionate about networking and looking for your next challenge, we would love to hear from you! Apply today and be part of this innovative team.