Network Engineer (3rd line)

British Veterinary Association; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading veterinary organization in Bristol is seeking a 3rd Line Network Engineer to ensure robust network operations supporting veterinary professionals. Responsibilities include providing expert support, managing technology, and contributing to documentation. Ideal candidates will have strong experience in networking technologies and relevant certifications. This role offers excellent benefits, including a competitive salary, work-life balance, and initiatives focused on employee wellbeing.

Benefits

Work-life balance

26 days annual leave

Cycle to Work scheme

Employee wellbeing initiatives

Pension

Discretionary Bonus

Discounted staff pet care

Dog Friendly office

Free Parking at Head Office

Qualifications

• Proven design and support experience in network IT infrastructure roles.
• Flexibility to travel at short notice.
• A valid driving licence is desirable.

Responsibilities

• Ensure the reliability and performance of network infrastructure.
• Provide 3rd line support for networking equipment.
• Create clear documentation for technical and non-technical audiences.

Skills

Network IT infrastructure experience

Analytical and problem-solving abilities

Hands-on expertise in Layer-2 and Layer-3 technologies

Education

Professional certification (CCNA, NSE4, NSE5)

Tools

Fortigate

Dell networking equipment

Job description

Hybrid - 2 days in Keynsham office per week

Want to play a key role in keeping a global veterinary network connected and thriving?

Join us as a 3rd Line Network Engineer and help ensure the seamless operation of critical infrastructure that supports thousands of veterinary professionals delivering care across the world.

Our Technology teams are responsible for the systems and infrastructure that make that work - everything our healthcare professionals need to deliver world-class care. From keeping on top of patient records, health plans, client communications, diary management and dispensing, our teams have a lot to think about and need smarter ways to provide the convenience and expertise that modern Pet owners have come to expect.

Who are we

We are a global leader in veterinary care, investing in our people, premises and processes to deliver outstanding care in around 2,500 locations across 20 countries.

At IVC Evidensia, exceptional animal care is a team effort - and that includes the vital work of our central support teams. Whether in HR, marketing, operations, IT, finance or beyond, these roles keep our clinics running smoothly and effectively. By supporting our people and processes behind the scenes, they enable our practice teams to focus on delivering the highest standard of care to animals and their owners, delivering our promise of Healthy Animals, Happy Owners.

The role

As a Network Engineer at IVC Evidensia, you will be responsible for ensuring the reliability and performance of our network infrastructure across clinics and business locations. This includes providing 3rd line support for networking equipment, maintaining best practices to uphold system security and availability, and acting as a subject matter expert to support colleagues with your networking expertise. Key duties involve deploying, configuring, and maintaining network equipment, proactively monitoring performance and capacity, and administering Fortigate, Dell, and other vendor technologies to meet evolving business needs. You will also create clear documentation for both technical and non-technical audiences and manage third-party providers to ensure timely and high-quality service delivery.

What will you'll bring to the role

We are seeking candidates with proven design and support experience in network IT infrastructure roles, demonstrating exceptional analytical and problem-solving abilities. The ideal candidate will have hands-on expertise in Layer-2 and Layer-3 networking technologies, including their design and implementation. A valid driving licence and the flexibility to travel at short notice are desirable. Professional certifications such as CCNA, NSE4, or NSE5 are also advantageous.

What We Offer:

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

Work-life balance

26 days annual leave

Cycle to Work scheme

Initiatives focused on employee wellbeing

Pension

Discretionary Bonus

Discounted staff pet care

Dog Friendly office

Free Parking available at Head Office

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.