Network Engineer

Thames Water Utilities Limited; Swindon, Kidlington; On-site; GBP 36,000; Full time

Job summary

A leading water and wastewater company is looking for a Network Engineer to join their team. This field-based role will involve overseeing contractors, resolving sewer network issues, and liaising with various stakeholders. The ideal candidate should be self-motivated, possess excellent interpersonal skills, and be proactive in problem-solving. A full UK driving license is essential. Offering a competitive salary up to £36,000 per annum along with great benefits.

Benefits

Annual leave increasing with service

Performance-related pay plan

Generous pension scheme

Paternity and maternity leave

Health and wellbeing benefits

Qualifications

• Must be a self-motivated individual who can immerse into the team.
• Excellent communication and interpersonal skills are essential.
• Must have knowledge and awareness of health and safety standards.

Responsibilities

• Oversee contractors ensuring safety and efficiency.
• Resolve sewer issues like blockages and flooding.
• Attend meetings with customers and regulatory agencies.

Skills

Self-motivated

Interpersonal skills

Communication skills

Discipline

Problem-solving

Teamwork

Proactive

Education

Full UK driving licence

Job description

Job title Network Engineer Ref 42292 Division Asset Operations & Capital Delivery Location Kidlington - OX5 1QT, Swindon - SN2 2DJ Contract type Permanent Full/Part-time Full-time Hours 38 hours per week Salary Offering a salary up to £36,000 per annum depending on skills and experience Job grade A Closing date 29/10/2025

We are currently looking for a Network Engineer to join our team at Thames Water.

This role will be field-based, and you will be expected to work and travel within the Thames Valley area, van, tools and PPE provided.

You will be overseeing our contractors and ensuring they are working safely and efficiently. Working alongside them to resolve defects on our sewer network.

This role provides an interesting working environment as no day or job is the same.

You will be required to liaise with the environment agency, councils, and customers.

This role will suit someone self-motivated, has strong interpersonal skills, and enjoys the responsibility of making quick, accurate assessments and decisions whilst on site.

Due to the nature of this role and the area you will be covering, you can be based, at several Sewage Treatment works sites depending on your location.

• Base Location: Reading (STW) - RG2 0RP, Swindon - SN2 2DJ or Banbury - OX16 4RZ, Depending on your location.
• Working Pattern or hours: 38 Hours per week, plus the inclusion on an on-standby Rota for which you will receive additional payment.

What you’ll be doing as the Field Network Engineer

• The day-to-day operation of the waste network includes the resolution of sewer collapses, blockages, flooding of customers’ homes, and pollution to watercourses.
• Taking personal ownership of customer issues, i.e. responding to queries, complaints, and resolving issues.
• Ensuring compliance with all relevant regulations and standards during repairs.
• Acting as a local network expert, providing information for risk assessments and sharing information regarding network risks and other health and safety issues.
• Attending meetings with customers, councils, and the Environment Agency to discuss how our business can support them.
• Providing critical on-site information to support the wider Operations team.
• Supervising contractors to ensure that they are working safely and adhering to company policies & procedures.

The essential criteria to help you succeed in this role is:

• Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Must be prepared to be trained in safety procedures.
• Knowledge and awareness of health and safety standards.
• Due to the nature of the role, a full UK driving licence is essential.

What’s in it for you?

• Offering a salary up to £36,000 per annum depending on skills and experience.
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave: 4 weeks paid, plus an optional 2 weeks unpaid.
• Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.