Network Engineer

Oorwin AI; Greater London; On-site; GBP 40,000 - 65,000; Full time

Job summary

Oorwin AI is seeking a Network Engineer to maintain, troubleshoot, and operate the organization’s network infrastructure, with a primary focus on Cisco Meraki.

You will diagnose connectivity and performance issues and support Meraki devices (switches, APs, security appliances) via the Meraki Dashboard.

Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, and VPNs is required, with solid documentation and communication skills.

Qualifications

• Hands-on experience with Cisco Meraki environments and devices.
• Solid understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching and VPNs.
• Ability to diagnose network issues systematically and document results.
• Experience with Meraki Dashboard administration and monitoring.

Responsibilities

• Maintain, monitor, and troubleshoot network infrastructure with focus on Cisco Meraki.
• Diagnose and resolve connectivity, performance, and availability issues.
• Support Meraki devices including switches, APs, security appliances, and related infrastructure.
• Monitor network health via Meraki Dashboard and other tools.
• Troubleshoot LAN, WAN, wireless, VPN, and general connectivity issues.
• Perform routine maintenance, configuration changes, and firmware updates.
• Investigate incidents, identify root causes, and implement corrective actions.
• Support users and coordinate with IT teams during resolution.
• Maintain accurate documentation of configurations, changes, incidents, and troubleshooting.
• Escalate complex issues and work with vendors or other teams through resolution.

Skills

Cisco Meraki

Networking fundamentals

LAN/WAN/VPN

Meraki Dashboard

Documentation

Tools

Meraki Dashboard

Cisco Meraki devices

Meraki MX/MS/MR

Job description

We are seeking a Network Engineer to support the maintenance, troubleshooting, and day-to-day operation of the organization’s network infrastructure. The primary focus of this role is supporting a Cisco Meraki environment, identifying and resolving network issues, and helping ensure reliable network connectivity and performance.

Key Responsibilities

• Maintain, monitor, and troubleshoot network infrastructure, with a primary focus on Cisco Meraki.
• Diagnose and resolve network connectivity, performance, and availability issues.
• Support Cisco Meraki networking equipment, including switches, wireless access points, security appliances, and related infrastructure.
• Monitor network health and performance through the Meraki Dashboard and other available network monitoring tools.
• Troubleshoot LAN, WAN, wireless, VPN, and general network connectivity issues.
• Perform routine network maintenance, configuration changes, firmware updates, and equipment replacement as needed.
• Investigate network incidents, identify root causes, and implement appropriate corrective actions.
• Support network users and coordinate with internal IT teams when resolving infrastructure-related issues.
• Maintain accurate documentation of network configurations, changes, incidents, and troubleshooting activities.
• Escalate complex network issues when necessary and work with vendors or other technical teams through resolution.

Required Qualifications

• Hands‑on experience supporting and troubleshooting Cisco Meraki network environments.
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, switching, and VPNs.
• Experience troubleshooting LAN, WAN, and wireless network connectivity.
• Familiarity with Cisco Meraki Dashboard administration and network monitoring.
• Ability to diagnose network issues systematically and work through problems independently.
• Experience performing routine network maintenance and configuration changes.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Good communication and documentation skills.

Preferred Qualifications

• Experience with Meraki MX, MS, and MR products.
• Experience supporting enterprise or multi‑site network environments.
• Familiarity with firewalls, site‑to‑site VPNs, wireless networking, and network security concepts.
• Cisco or Meraki‑related certifications are a plus.