Network & Customer Scientist

Anglian Water Group; Swineshead; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Personal private health care

Generous pension - 7% contribution by你

24-hour Virtual GP service for you and

25 days annual leave

Life assurance (up to 8 x salary)

Personal accident cover (up to 5 x)

Family friendly policies (maternity/ad

Bonus scheme

Flexible benefits

Job summary

Anglian Water Group is seeking a water quality specialist to lead investigations, deliver safety planning, and coordinate cross‑functional responses during water quality events. The role involves working across the business and with external agencies to ensure robust control from source to tap and maintain safe, wholesome drinking water.

The successful candidate will have a degree or higher in a relevant science field, strong analytical and communication skills, and the ability to influence

Qualifications

• Educated to degree or postgraduate level in a relevant scientific subject or equivalent qualification/experience.
• Ability to critically evaluate information to take tactical action.
• Excellent interpersonal and communication skills to build rapport with operational colleagues.
• Ability to influence decisions to protect water wholesomeness.

Responsibilities

• Support customers through a rota system to ensure escalated water quality contacts are supported and investigated.
• Deliver the Drinking Water Safety Planning approach.
• Undertake thorough water quality investigations.
• Collate and report information from across the business and external agencies during water quality events.
• Review water quality standards to support excellence across distribution.
• Drive risk assessments and mitigations from source to tap.
• Support networks in regular water quality event tests to build knowledge and competency.
• Be the key contact for local network or operational teams for risk assessment.
• Participate in out of hours standby process.

Job description

Responsibilities

• Support customers through a rota system, to ensure that any escalated water quality contacts are suitable supported and investigated
• Deliver the company Drinking Water Safety Planning approach
• Undertake thorough water quality investigations
• Ensure that information from across the business and outside agencies during water quality events and incidents is effectively collated and reported
• Regular review of water quality standards across the area to support excellent water quality across distribution
• Drive the team to continually improve water quality risk assessments through networks, working with other colleagues to ensure source to tap risks are mitigated
• Support networks in undertaking regular water quality "event" test events, to increase scientific knowledge, skill and competency across colleagues
• Be the key point of contact for local network or operational teams for water quality risk assessment
• Be a part of an out of hours standby process support for the business
• Educated to degree / postgraduate level in a relevant scientific subject or equivalent qualification/experience
• Able to critically evaluate information to take tactical action
• Excellent interpersonal skills to build rapport with operational colleagues, whilst being able to effectively communicate actions required
• Ability to influence those around you in making positive decisions to protect wholesomeness of our water

Benefits

• Personal private health care
• Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 25 days annual leave - rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeing and lifestyle.