Network Coordinator (7933)

Norfolk County Council; England; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Network Coordinator to enhance their Family Help Care & Protection Service Team. This full-time position requires a proactive individual with excellent organizational and communication skills. The role involves coordinating meetings, supporting financial processes, and managing information systems to ensure efficient operations. With a strong focus on relationship-based practice, this position is pivotal in reshaping how the organization works with families. Join a supportive team that values your contributions and offers flexible working options.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working options

Local Government Pension Scheme

Referral bonuses

Access to a car lease scheme

Qualifications

• Experience in an office environment with high-level customer service.
• Strong keyboard and ICT skills, particularly in Word and Excel.

Responsibilities

• Coordinate meetings and take minutes for comprehensive discussions.
• Support financial processes like invoicing and raising purchase orders.
• Manage duty rotas and collate assessments.

Skills

Customer Service

Time Management

Multitasking

Communication Skills

ICT Skills (Word, Excel, Databases)

Job description

Job Description

Network Coordinator | 7933 | permanent contract | 37 hours per week | £25,584 to £27,269 per annum | Grade E | Norwich

An opportunity has arisen for a highly focused, organised and resourceful Network Coordinator to support teams within our Family Help Care & Protection Service Team based in County Hall, Norwich.

We are looking for a competent, well organised and self-motivated person to undertake this role. You will have experience of working in an office environment, providing high-level customer service, prioritising tasks effectively, multitasking, working to tight deadlines, adaptability, and managing information accurately and sensitively.

In this position, you will need to communicate effectively at all levels and have excellent keyboard and ICT skills in Word, Excel, and databases.

You will work closely with the Team Manager, Social Workers, Personal Advisors, other Network Coordinators, and Practice Coordinators to support frontline staff and our children and young people.

Below is a list of tasks you would assist with and complete, though it is not exhaustive:

1. Ensure key meetings are arranged, coordinating with internal and external professionals as well as families
2. Take minutes of comprehensive meetings daily
3. Track group supervisions
4. Support financial processes such as raising purchase orders, reconciliation, invoicing, and setting up payments
5. Coordinate information on bespoke systems
6. Arrange travel and bookings for staff & families
7. Manage duty rotas
8. Collate and send assessments
9. Create and maintain trackers

We have ambitious plans to reshape how we work with families, placing practitioners and relationship-based practice at the core of our work. The support of our Network Coordinator is vital to the success of these plans.

If you are committed to delivering first-class support, proactive, positive, and have a can-do attitude, we welcome your application. This is a full-time role, but we are open to part-time applications for job sharing.

If you'd like an informal discussion about this opportunity, please contact Michelle Batey, Business Manager, at [e-mail].

Before applying, we recommend reading the full Job Description and Person Specification to demonstrate how you meet the criteria.

Benefits of working for Norfolk County Council include:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services, including physiotherapy and counselling
• Flexible working options such as flexi-time, part-time, remote, and hybrid working
• Financial benefits including employee discounts, Blue Light card, relocation expenses, and more
• Local Government Pension Scheme with employer contributions, life assurance, and dependants’ pensions
• Tax-efficient schemes for extra pension and bikes
• Access to a car lease scheme for low-emission vehicles
• Referral bonuses for hard-to-fill roles

Further information on our Terms and Conditions can be found here.

Already a Norfolk County Council employee? You can view and apply for vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Note: Priority consideration may be given to current employees at risk due to restructuring or in redeployment.

Redeployment Closing Date

All other applicants' closing date: