Network and Telecoms Engineer

Experis - ManpowerGroup; Norwich; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading company seeks a Network & Telecoms Engineer for a hybrid role based in Norwich. The position requires maintaining and improving networking and security systems while providing hands-on support in a collaborative IT environment. Ideal candidates will have a degree in IT, relevant certifications like Cisco CCNA, and strong troubleshooting skills.

Qualifications

• Degree in IT, networking or related field required.
• Essential Cisco CCNA qualification.
• Experience in large, complex network environments.

Responsibilities

• Maintain and improve network, telephony, and security infrastructure.
• Lead technical delivery for new IT infrastructure projects.
• Provide 2nd/3rd line support.

Skills

Troubleshooting

Communication

Networking

Education

Degree in IT, networking, or a related field

ITIL Foundation certification

Tools

Cisco CCNA

Mitel

SolarWinds

Job description

Role: Network & Telecoms Engineer

Location: Norwich (Hybrid)

Duration: 3 Months

Day rate: £172 (Umbrella PAYE)

About the Role:

We're looking for an experienced Network & Telecoms Engineer to join our IT team and support the design, implementation, and maintenance of our network, security, and telephony systems.

You'll work closely with technical teams and project managers to lead infrastructure projects, support day-to-day operations, and ensure service reliability across multiple Trust sites. This is a key hands-on role where you'll also provide 2nd/3rd line support and take part in the on-call rota.

Key Responsibilities:

• Maintain and improve network, telephony, and security infrastructure.
• Lead technical delivery for new IT infrastructure projects.
• Diagnose and resolve complex network issues.
• Provide 2nd/3rd line support and assist the IT Service Desk.
• Ensure systems meet security and performance standards.
• Work with external suppliers and internal teams to support service delivery.
• Contribute to documentation and process improvements using ITIL practices.

What We're Looking For:

• Degree in IT, networking, or a related field.
• Cisco CCNA (or equivalent) - essential.
• Experience in large, complex network environments.
• Strong troubleshooting and communication skills.
• Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds).
• ITIL Foundation certification - desirable.