Network Analyst

Compass Group; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading food services provider in Birmingham seeks a skilled Network Analyst to maintain and evolve their enterprise network infrastructure. In this critical role, you'll design, implement, and support various networking technologies while collaborating with teams to resolve complex issues. Candidates should have strong knowledge in networking, including LAN/WAN architecture and firewalls. Competitive salary and flexible working arrangements offered.

Benefits

Competitive salary

On-call allowance

Flexible working arrangements

Professional development opportunities

Qualifications

• Strong practitioner-level knowledge across a range of networking technologies.
• Experience in configuring and managing network infrastructures.

Responsibilities

• Design and implement LAN, WAN, WLAN, and cloud-connected infrastructure.
• Act as a subject matter expert in critical technologies for client discussions.
• Monitor network health and performance.
• Maintain security compliance and configuration documentation.

Skills

LAN/WAN architecture & troubleshooting

Cisco Meraki SD-WAN, Wireless

Fortinet firewall configuration

Core routing protocols (TCP/IP, DHCP, DNS)

Network switch and VLAN management

Microsoft Windows Server and Client OS

VPNs, SSL, and security certificate management

Experience writing technical documentation

Tools

SolarWinds

Nagios

Cisco Meraki

Fortinet

Avaya

Job description

Network Analyst

Location: Birmingham based with travel to Compass offices and client sites
Salary: Competitive + On-call allowance + Benefits
Contract Type: Full-time, Permanent

Join Compass Group UK&I - a global leader driving innovation in food and support services - as a Network Analyst. In this critical role, you'll be part of a high-performing IT team responsible for maintaining and evolving our enterprise network infrastructure, ensuring our business stays connected, secure, and future-ready.

What You'll Do

As a Network Analyst, you'll play a key role in designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure. You'll also act as a subject matter expert in critical technologies and be the technical voice in client bid and design discussions. This is a hands-on role requiring a mix of proactive support, project work, and third-line troubleshooting.

Key Responsibilities Include:

• Deliver high-level and detailed network design documentation

• Support and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructure

• Configure and manage Cisco Meraki, Fortinet firewalls, Avaya switches, Aerohive wireless, and more

• Monitor network health and performance using tools such as SolarWinds and Nagios

• Collaborate with internal teams and third-party vendors to resolve complex issues

• Ensure adherence to ITIL processes (Incident, Problem, Change, etc.)

• Maintain security compliance and configuration documentation

• Participate in on-call rota for high-priority escalations (additional allowance provided)

What We're Looking For

Technical Expertise:
You'll bring strong practitioner-level knowledge across a range of networking technologies:

Essential Experience:

• LAN/WAN architecture & troubleshooting

• Cisco Meraki SD-WAN, Wireless

• Fortinet firewall configuration

• Core routing protocols (TCP/IP, DHCP, DNS)

• Network switch and VLAN management

• Microsoft Windows Server and Client OS

• VPNs, SSL, and security certificate management

• Experience writing technical documentation and simplifying complex concepts

Desirable Experience:

• Public cloud networking (Azure, AWS)

• DevOps/SysOps frameworks

• Trend Micro security, SCCM, SQL Server

• Linux (SUSE, Red Hat), Zscaler

• ITIL awareness or certification

Who You Are

We're looking for a motivated and service-focused individual who thrives in a fast-paced environment and is passionate about technology:

• A strong communicator and team player

• Analytical and solutions-driven

• Customer-first mindset

• Confident working independently and collaboratively

• Detail-oriented with a passion for delivering results

• Proactive about automation, innovation, and continuous improvement

What You'll Get in Return

• Competitive salary and benefits

• Additional on-call allowance

• Access to cutting-edge technologies and large-scale projects

• Opportunities for professional development and certification

• A collaborative and inclusive team culture

• Flexible working arrangements

Ready to help power the digital backbone of one of the UK's largest businesses? Apply today and be part of a team that's transforming IT services at scale.