Network Analyst

Compass Group UK; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A global leader in food and support services is seeking a Network Analyst based in Birmingham. This role involves designing, implementing, and supporting enterprise network infrastructure, focusing on high-performance LAN, WAN, WLAN, and cloud solutions. Ideal candidates will have a strong technical background, proficiency in networking technologies, and a customer-first mindset. Competitive salary and benefits are offered with flexible working arrangements.

Benefits

Competitive salary and benefits

Access to cutting-edge technologies

Opportunities for professional development

Qualifications

• Strong practitioner-level knowledge across a range of networking technologies.
• Experience writing technical documentation and simplifying complex concepts.

Responsibilities

• Designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure.
• Deliver high-level and detailed network design documentation.
• Support and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructure.

Skills

LAN/WAN architecture & troubleshooting

Cisco Meraki SD-WAN

Fortinet firewall configuration

Core routing protocols (TCP/IP, DHCP, DNS)

Network switch and VLAN management

Microsoft Windows Server and Client OS

VPNs, SSL, and security certificate management

Public cloud networking (Azure, AWS)

ITIL awareness or certification

Tools

SolarWinds

Nagios

Job description

Network Analyst
Location: Birmingham based with travel to Compass offices and client sites
Salary: Competitive + On-call allowance + Benefits
Contract Type: Full-time, Permanent

Join Compass Group UK&I - a global leader driving innovation in food and support services - as a Network Analyst. In this critical role, you’ll be part of a high-performing IT team responsible for maintaining and evolving our enterprise network infrastructure, ensuring our business stays connected, secure, and future-ready.
What You’ll Do
As a Network Analyst, you’ll play a key role in designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure. You’ll also act as a subject matter expert in critical technologies and be the technical voice in client bid and design discussions. This is a hands-on role requiring a mix of proactive support, project work, and third-line troubleshooting.

Key Responsibilities Include:

• Deliver high-level and detailed network design documentation
  
• Support and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructure
  
• Configure and manage Cisco Meraki, Fortinet firewalls, Avaya switches, Aerohive wireless, and more
  
• Monitor network health and performance using tools such as SolarWinds and Nagios
  
• Collaborate with internal teams and third-party vendors to resolve complex issues
  
• Ensure adherence to ITIL processes (Incident, Problem, Change, etc.)
  
• Maintain security compliance and configuration documentation
  
• Participate in on-call rota for high-priority escalations (additional allowance provided)
  

What We’re Looking For
Technical Expertise:
You’ll bring strong practitioner-level knowledge across a range of networking technologies:

Essential Experience:

• LAN/WAN architecture & troubleshooting
  
• Cisco Meraki SD-WAN, Wireless
  
• Fortinet firewall configuration
  
• Core routing protocols (TCP/IP, DHCP, DNS)
  
• Network switch and VLAN management
  
• Microsoft Windows Server and Client OS
  
• VPNs, SSL, and security certificate management
  
• Experience writing technical documentation and simplifying complex concepts
  

Desirable Experience:

• Public cloud networking (Azure, AWS)
  
• DevOps/SysOps frameworks
  
• Trend Micro security, SCCM, SQL Server
  
• Linux (SUSE, Red Hat), Zscaler
  
• ITIL awareness or certification
  

Who You Are
We’re looking for a motivated and service-focused individual who thrives in a fast-paced environment and is passionate about technology:

• A strong communicator and team player
  
• Analytical and solutions-driven
  
• Customer-first mindset
  
• Confident working independently and collaboratively
  
• Detail-oriented with a passion for delivering results
  
• Proactive about automation, innovation, and continuous improvement
  

What You’ll Get in Return

• Competitive salary and benefits
  
• Additional on-call allowance
  
• Access to cutting-edge technologies and large-scale projects
  
• Opportunities for professional development and certification
  
• A collaborative and inclusive team culture
  
• Flexible working arrangements
  

Ready to help power the digital backbone of one of the UK’s largest businesses? Apply today and be part of a team that’s transforming IT services at scale.