Network Account Manager - 12 month FTC

DENTSU; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Dentsu is seeking a proactive account management professional on a 12-month fixed-term contract to support Carlsberg and William Grant & Sons global accounts. You will manage client relationships, deliver digital reporting, and drive project delivery across multiple markets.

You will lead campaigns, coordinate with global teams, and ensure delivery against key programs with strong data storytelling and stakeholder management. This role is based in London and involves cross-market collaboration.

Qualifications

• Experience in a media agency globally or locally with strong account management and digital media experience.
• Excellent communicator with verbal, written, and presentation skills; listens well.
• Strong project management and coordination across global teams.

Responsibilities

• Act as the go-to contact and operational lead on Carlsberg global campaigns across brands.
• Lead IPB campaign reporting, handling end-to-end data pull through to final narrative across paid digital media.
• Contribute to regular client status calls and global network calls; align markets on priorities and expectations for global campaigns.
• Provide operational backbone for key Carlsberg & WGS projects such as Sufficiency and Attention-based planning; embed frameworks locally.
• Collate best-practice case studies from local markets and embed learnings into media plans, briefs and reporting.
• Support key projects in the WGS scope (Total Social, Thought Leadership, 1PD workstream, local data collection, measurement).
• Ensure clear communication with markets, gather and share insights, and drive deadlines; update project status for weekly calls.

Skills

Communication skills

Project management

Digital media experience

Global account experience

Client relationship skills

Excel

PowerPoint

Tools

Excel

PowerPoint

Job description

Job Description:

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. The iProspect Global family consists of over 8,000 media & performance experts across the globe and the role of the iProspect Global team is to help enable and drive the connectivity between us all.

Role purpose & Responsibilities:

This is a 12 month Fixed Term Contract to support the Carlsberg and William Grant & Sons global accounts in all aspects of account management, client relationships, digital reporting and project delivery with a key focus on managing our markets.

Global campaigns & reporting:

• Actively seen as a go‑to point of contact and operational lead on key Carlsberg global campaigns, across a range of different brands within the portfolio
• Lead different IPB campaign reporting, owning end‑to‑end data pull through to final narrative, typically across paid digital media channels
• Contribute to regular client status calls and global network calls, be a visible, vocal presence on the accounts and ensure markets are clear on priorities and expectations for global campaigns

Operational support on priority global projects:

• Act as the operational backbone for key Carlsberg & WGS projects such as Sufficiency and Attention based planning. Supporting senior colleagues to ensure that frameworks are embedded within local markets
• Collate best practice case studies of these workstreams from local markets and ensure that learnings are embedded into media plans, response to briefs, PCAs and reporting
• Support and deliver against key projects in the WGS scope, including Total Social, Thought Leadership projects, the 1PD workstream, Local market data collection, Measurement and more

Account Management:

• Strong communication and project management skills required to work collaboratively with our global team and colleagues across a wide range of local markets
• Requires regular communication with markets, understanding of their priorities, gathering and sharing case studies and inspiration and driving deadlines
• Ensure project status is up to date for weekly internal and client calls
• Respond to network and clients in a timely and accurate manner

Professional Skills:

Candidate should have experience working in a media agency globally or locally, with confidence in account management, strong communication skills and strong digital media experience is key for this role

Media and Insights skills:

• Knowledge of the media planning process and how this applies to global clients
• Ability to translate data & information across platforms, sources and markets and analyse for insights and conclusions which inform strategic priorities for Carlsberg and WGS

Communication:

• Excellent communicator: verbal, written, presentation, listening skills with internal and external stakeholders both senior and junior
• High level of attention to detail with all outputs

Teamwork:

• Understands how to handle difficult and sensitive conversations within the network and with clients if required
• Checks in for support where necessary and manages up
• Ability to manage direct and virtual teams across the ecosystem

Self-awareness and organisation:

• Adopts energised and enthusiastic approach
• Project management skills which draw up plan for delivery of work to deadlines, with all milestones plotted; follows up key deliverables to ensure timely delivery and heads off any risk to this with proactive checking in
• Ability to understand cultural nuances and adapts own style to fit. Respects differences in culture, approach and skillset
• Proficient with key tools (i.e. ppt, Excel, etc)

ABOUT DENTSU INTERNATIONAL

Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative. www.dentsu.com

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’sanopportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and