NetSuite Support Consultant

Catch Resource Management Ltd.; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Catch Resource Management Ltd. is seeking a NetSuite Support Consultant for an initial 6-month contract in London. You will provide 1st and 2nd line NetSuite support, manage tickets, and troubleshoot issues while training users and aiding system optimisation.

Candidates should have 3–5 years in NetSuite-related roles with hands-on BAU experience, and be comfortable working across P2P, O2C, R2R, FAM, Inventory Management, and SuiteProjects.

Qualifications

• 3–5 years minimum in NetSuite Support or a similar role.
• Hands-on NetSuite BAU experience.
• Experience across P2P, O2C, R2R, FAM, Inventory Management, SuiteProjects.
• Comfortable handling user requests, troubleshooting, and delivering training.

Responsibilities

• Providing 1st and 2nd line NetSuite support to end users.
• Managing and resolving support tickets.
• Troubleshooting system issues and user queries.
• Delivering user training and guidance.
• Supporting business processes and system optimisation.
• Liaising with internal stakeholders to ensure effective NetSuite usage.

Skills

NetSuite

Support

Training delivery

Ticket management

Tools

Celigo integrations

Job description

NetSuite Support Consultant – NetSuite, Support Consultant, Support, Support Analyst, Helpdesk Support, 1st Line Support, 2nd Line Support, Support Technician, NetSuite Support Analyst, NetSuite Administrator, Application Support Analyst, Application Support Specialist, Support Specialist – London, Buckinghamshire, Hertfordshire, Surrey, Hampshire, Berkshire, Oxfordshire, Essex, Kent

We’re currently supporting an end user organisation seeking an experienced NetSuite Support Consultant to join them on an initial 6-month contract.

This is a business-as-usual support role and will suit an individual with a proven background in NetSuite support, administration, and user assistance within a live NetSuite environment.

This position is for a Support Consultant, not a Functional Consultant happy to do support work.

Key Responsibilities

• Providing 1st and 2nd line NetSuite support to end users
• Managing and resolving support tickets
• Troubleshooting system issues and user queries
• Delivering user training and guidance
• Supporting business processes and system optimisation
• Liaising with internal stakeholders to ensure the effective use of NetSuite

Required Experience

• Minimum of 3-5 years experience in a dedicated NetSuite Support Consultant, NetSuite Administrator, Application Support Analyst or similar role
• Strong hands-on experience supporting NetSuite users in a BAU environment
• Experience across:
  • P2P
  • O2C
  • R2R
  • FAM
  • Inventory Management
  • SuiteProjects
• Comfortable managing user requests, troubleshooting issues, and delivering training

Desirable Skills

• Exposure to Celigo integrations
• Experience supporting multi-functional business users across Finance, Operations and Projects

Location

London

Candidates must be eligible to work in this country.