NetSuite IT ERP Administrator

Marco's Franchising, LLC; Cardiff; On-site; GBP 35,000 - 55,000; Full time

Job summary

Marco's Franchising, LLC is seeking a skilled NetSuite IT ERP Administrator to manage key enterprise systems and optimize business processes. This role involves overseeing NetSuite ERP configurations, building Power BI dashboards, and collaborating with stakeholders to enhance operational efficiency. Ideal candidates will possess a strong IT background, with substantial experience in ERP systems and BI tools, in a dynamic and supportive team environment.

Qualifications

• 2-4 years of Power BI development experience.
• 2-4 years of experience with HRIS administration.
• 2-4 years of experience with NetSuite ERP administration.

Responsibilities

• Manage and optimize NetSuite ERP, oversee configurations and workflows.
• Build and maintain Power BI dashboards for data insights.
• Collaborate on automating workflows to improve operational efficiency.

Skills

Analytical skills

Problem-solving skills

Communication

Collaboration

Adaptability

Education

High School Diploma or GED

Associate’s or Bachelor’s in Information Systems or related

Tools

NetSuite ERP

Power BI

SQL

SSRS

C#/.NET

Job description

Marco’s Pizza is a dynamic, growth-focused brand in the QSR industry known for delivering craveable, high-quality menu offerings and guest experiences across our +1,200 locations. As we continue to expand, we are seeking a NetSuite IT ERP Administrator based in the greater Orlando, FL area to join our team!

We’re looking for someone who:

• Is friendly and genuinely cares about the happiness of others
• Takes accountability for their actions and takes pride in their work
• Has a can-do attitude and asks “what else can I do?”
• Is a good teammate who provides—and values—honest feedback
• Has a passion for making great guest experiences

Sound like you?Check out the responsibilities and requirements below and then fill out an application!

Position Summary:

The NetSuite IT ERP Administrator will be responsible for managing and optimizing key enterprise systems, including ERP (NetSuite), HRIS (UKG preferred), and Business Intelligence tools (Power BI). Working within a small, collaborative team, this role will support cross-functional initiatives across Finance, HR, and Operations, directly impacting business processes and decision-making through technology, automation, and data integration. This position offers hands-on experience in ERP administration, BI reporting, ETL workflows, and custom application development.

Duties & Responsibilities:

• Serve as the primary administrator for NetSuite ERP, overseeing system configurations, workflows, permissions, and enhancements.
• Support and administer HRIS platforms, ensuring functionality and data integrity for HR and payroll processes.
• Build and maintain Power BI dashboards and reports to support business insights across departments.
• Develop and optimize DAX formulas and Power Query transformations for efficient data visualization and reporting.
• Write and refine SQL queries and SSRS reports for accurate and actionable data access.
• Manage and troubleshoot data integrations between ERP, HRIS, and third-party applications.
• Collaborate with internal teams to automate workflows, reduce manual processes, and improve operational efficiency.
• Design and maintain ETL pipelines for data ingestion, cleaning, transformation, and deduplication.
• Support API-based integrations and develop internal tools using C#/.NET and Blazor.
• NetSuite ERP (administration and workflow customization)
• Work with stakeholders across the organization to gather requirements, provide training, and deliver scalable technical solutions.

Education and/or Experience Requirements:

• Minimum: High School Diploma or GED
• Preferred: Associate’s or Bachelor’s degree in Information Systems, Computer Science, or related field
• 2-4 years of Power BI development
• 2-4 years of experience with HRIS administration
• 2-4 years of experience with NetSuite ERP administration
• 1-2 years of ETL/data pipeline experience
• 4-6 years of SQL and SSRS reporting
• Experience in a small IT or business systems team, managing diverse responsibilities

Preferred Tools and Technologies:

• HRIS systems (UKG preferred)
• Microsoft Power BI, DAX, Power Query
• SQL, SSRS
• Microsoft Fabric (highly preferred for ETL and data workflow management)
• Azure or other cloud-based data platforms

Skills and Abilities:

• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Proactive, self-driven, and adaptable to a fast-paced environment
• Ability to manage multiple priorities and deliver quality results

Apply Today to be a part of a brand that’s committed to excellence in every slice!