NetSuite ACS Functional Consultant (Spanish, German or French speaker required)

Oracle; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

Oracle is seeking an Advanced Customer Support professional to help customers with ERP solutions like NetSuite. This role involves addressing operational gaps, evaluating business processes, and designing tailored solutions in collaboration with technical teams, contributing to the overall success of their subscription services.

Benefits

Flexible and remote working options

Employee Assistance Program

Comprehensive medical and life insurance

Access to retirement planning

Qualifications

• Relevant experience in application-centric functional or technical roles.
• Experience in Warehouse Distribution, Retail, Manufacturing, Finance, or Software Services.

Responsibilities

• Work with customers to address high-priority gaps.
• Design solutions for complex business requirements.
• Consult on financial reporting to improve understanding of financial statements.

Skills

Creativity

Fluency in French

Fluency in Spanish

Fluency in German

Tools

NetSuite

Cloud-based ERP solutions

Job description

Why work at Oracle

• Join a global workplace where you can make an impact.
• We offer competitive salaries and exciting benefits – along with flexible and remote working to suit your lifestyle.
• Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning.
• Be yourself in an inclusive culture where employee resource groups champion our diverse communities.

What we’ll offer you

• A competitive salary with exciting benefits
• Flexible and remote working so you can do your best work
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for top companies across various industries.

We are committed to an inclusive culture that values diverse insights and perspectives, fostering a workforce that inspires thought leadership and innovation.

At Oracle, we believe that diversity and inclusion are fundamental to innovation. We ensure that individuals with disabilities receive reasonable accommodations to participate fully in the application and interview process, as well as in their roles.

We are dedicated to creating a workforce where everyone can do their best work. When all voices are heard and valued, we are inspired to achieve more.

Learn more about our diversity and inclusion initiatives

Career Level - IC3

What you’ll do

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued customers. The Advanced Customer Support (ACS) offering provides a cloud-based subscription service that supports functional and technical ERP solution sustainment, driving continuous improvement and value.

• Work with customers to address high-priority gaps
• Evaluate and test client business processes, IT controls, and identify risks
• Design solutions for complex business requirements, including configuration, integration, and technical components, in collaboration with our Technical Services team
• Identify security and risk management issues, and opportunities for process improvement based on current IT trends
• Research and advise on tax matters
• Define functional requirements and collaborate with the TS team to test automations and integrations
• Consult on financial reporting to improve understanding of Balance Sheets, Income Statements, and Cash Flow statements
• Analyze general ledger accounts, perform reconciliations, and review bank statements and intercompany accounts
• Review deliverables for quality assurance

Skills and Qualifications needed:

• Relevant experience in application-centric functional or technical roles
• Experience in vertical markets such as Warehouse Distribution, Retail, Manufacturing, Finance, or Software Services
• Experience with NetSuite or other cloud-based ERP solutions
• Creativity and ability to develop innovative ideas and solutions
• Fluency in French, Spanish, or German