Neighbourhoods Coordinator - (Re-advertisement) - GLA14327

GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION; Glasgow; On-site; GBP 36,000 - 43,000; Full time

Job summary

A local government body in Glasgow is seeking a Neighbourhoods Coordinator to enhance community services. The successful candidate will engage with communities, monitor service delivery, and implement improvements. A relevant degree and customer-focused experience are desirable. This full-time role offers an annual salary of £36,319.27 - £42,291.40 and generous benefits including annual leave and a pension scheme.

Benefits

26 days paid annual leave

Local government pension scheme

Life and Personal Accident Insurance

Occupational Sickness Pay

Staff Benefit Scheme

Qualifications

• Experience in customer-focused environments.
• Strong influencing skills and self-motivated.
• Knowledge of council services and community structures.

Responsibilities

• Engage with communities to enhance service delivery.
• Take ownership of designated neighbourhoods.
• Monitor service delivery and implement improvements.

Skills

Customer-focused

Excellent communication

Relationship building

Data analysis

Education

Relevant degree/qualification

Job description

Job Description

An opportunity has arisen within Neighbourhoods, Regeneration and Sustainability for a Neighbourhoods Coordinator to join our Neighbourhoods Liaison Team on a permanent basis.

NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on sustainable transport, place making and delivering essential city services.

If you’re interested in working within a service that touches on all aspects within the city, please read on.

Position Details

Our Neighbourhood Liaison Team work closely with residents, communities, elected members and partners to ensure we are delivering the right service at the right time and critically work with communities to improve their neighbourhood.

We are looking for a team player with a passion for improving lives by enhancing our customers environments and experiences. You should be completely customer focused and willing to go above and beyond to meet the needs of our customers. You will take a proactive approach in engaging communities, customers and colleagues that will help shape how we deliver services.

You should have experience of working in customer focused and partnership environments. You should have first class influencing skills with a natural flare for building professional relationships. You should be a self-motivated, organised individual with excellent communication skills and a passion for change. You will have a knowledge of council services, an understanding of community structures, an awareness of the climate emergency, good IT skills and have the ability to analyse and interpret data. The successful candidate will take ownership of their designated neighbourhoods and regularly inspect and monitor service delivery and provide improvement plans that will allow you to work with operational colleagues to implement changes and improvements. On occasion, there is a requirement to attend meetings out-with normal office hours.

Evidence of personal development is an essential requirement for this role. Whilst a relevant degree/qualification, and post qualifying experience, is desirable.

Further details regarding what this role entails are noted within the Role Profile for the post, whilst the Person Specification document confirms the key competencies you are required to demonstrate in your application.

Contract Details

Weekly Hours: 35 hours

Work Pattern: Monday - Friday

Annual Salary: £36,319.27 - £42,291.40 on an incremental scale

Please note this is a re advertisement and previous applicants should not re-apply.

Benefits of working with us

Glasgow City Council employees have access to a wide-ranging and generous benefits package. If you’re successful in your job application, you’ll have access to these benefits which include:

• 26 days (182 hours) paid annual leave, rising to 29 days (203) hours after 5 years’ service
• 12.5 days (87.5 hours) paid public holidays each year
• Local government pension scheme
• Life and Personal Accident Insurance
• Occupational Sickness Pay
• Staff Benefit Scheme
• Glasgow Credit Union

For guidance on completing your application, and to view other benefits on offer for employees of Glasgow City Council, please visit the following link: https://www.glasgow.gov.uk/vacancies.

Please note this is a re advertisement and previous applicants should not re-apply.

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation

For further information about working for us please refer to our website GCC HR Policies