Neighbourhood Services ref 5263184

Essential Employment; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in property management offers a full-time temporary role aimed at delivering exceptional services to residents in London. The position involves collaboration with various teams to resolve issues and improve service standards, providing a resident-first approach.

Qualifications

• Experience in delivering services to residents.
• Ability to collaborate with various teams.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver outstanding services to residents in council-owned properties.
• Collaborate with other teams to address service standards.
• Develop relationships with key services like caretaking and repairs.

Job description

We offer hybrid working with four days in the office and one day working from home.

1) Deliver outstanding services to residents living in council-owned/managed properties, fostering a resident-first approach, and acting as the single point of contact for matters related to tenancy, anti-social behaviour, and communal estate issues.

2) Provide a coordinated, joined-up service by collaborating with other teams, including representing tenants/leaseholders when concerns arise regarding service standards such as repairs within properties or communal areas.

3) Develop close working relationships with key teams and services such as caretaking, income, repairs, and social services, adopting a holistic approach to resolving residents' issues.

This is a full-time role on a temporary contract basis.

If interested, please apply via our website with your CV or email your CV to [e-mail], quoting the reference number.

Essential Employment acts as an employment business for this vacancy and is an equal opportunities employer.

All roles may be subject to pre-employment checks, including references, so please be prepared.

Due to high volumes of applications, we may not respond to all unsuccessful applicants. However, you will be contacted by phone if your CV progresses to the next stage.

Follow us on Twitter, Facebook, LinkedIn, or visit our website www.essentialemploy.co.uk for updates.