Neighbourhood Response Officer

JR United Kingdom; Leatherhead; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the housing sector seeks a Neighbourhood Response Officer based in Leatherhead. This role involves working closely with residents of Surrey, enhancing the quality of life by addressing community needs and collaborating with external agencies. As part of an award-winning team, you'll play a vital role in sustaining safe and clean neighbourhoods. Candidates should have strong customer focus and be flexible with mobility across the area.

Qualifications

• Experience working with communities and agencies.
• Ability to support vulnerable customers.
• Access to a vehicle for travel across Surrey.

Responsibilities

• Work collaboratively with residents to keep estates clean and safe.
• Identify and implement improvements in the neighbourhood.
• Address anti-social behaviour in the community.

Skills

Customer focus

Collaboration

Communication

Job description

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Neighbourhood Response Officer, Leatherhead

Location: Leatherhead, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

09.07.2025

Expiry Date:

23.08.2025

Job Description:

• Location: Leatherhead - Carlton House - covering Surrey
• Hours: 36 hours per week
• Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024!

We are seeking a customer-focused Neighbourhood Response Officer to join our Leatherhead office.

You will be assigned a neighbourhood in Surrey, working with the local community and supporting the wider team in delivering services across Surrey.

Your role involves working collaboratively with residents and external agencies to keep estates clean and safe, and to identify, plan, and implement improvements.

You will support vulnerable customers and address anti-social behaviour.

Please review the full role profile on our website before applying.

Salaries are just the starting point. At Clarion, we are committed to rewarding hard work and providing benefits that support your lifestyle.

Not sure who we are? Click 'apply' to visit our website and learn more about us and our benefits.

Closing Date: Thursday, 17th July 2025 at midnight.

This is a hybrid role based at our Leatherhead office. You will be expected to work from the office for meetings and training regularly.

You must be able to travel across Surrey, so access to a vehicle is required.

This position is subject to Basic Criminal Record Check Clearance.

Clarion Housing Group supports the responsible use of AI. Please refer to our AI use guide during recruitment.

You must be eligible to work in the UK. We cannot sponsor visas. Residency in England or Wales is required during employment.