Neighbourhood Manager

Pertemps; Wales; On-site; GBP 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Neighbourhood Manager, um die Wohnungsdienste für 1.150 Immobilien im Vale of Glamorgan zu leiten. Diese spannende 15-wöchige Rolle erfordert starke Kommunikations- und Problemlösungsfähigkeiten, um Mietern in einer dynamischen Umgebung zu helfen. Sie werden eng mit der Gemeinschaft zusammenarbeiten, um sicherzustellen, dass die Bedürfnisse der Mieter an erster Stelle stehen. Mit einem flexiblen Arbeitszeitmodell und der Möglichkeit, einen positiven Einfluss auf die Gemeinschaft zu haben, ist dies eine hervorragende Gelegenheit für erfahrene Fachkräfte im Wohnungswesen. Bewerben Sie sich schnell, um Teil dieses bedeutenden Projekts zu werden!

Qualifications

• Erfahrung in der Verwaltung von Wohnimmobilien, insbesondere in der allgemeinen und betreuten Wohnungsverwaltung.
• Fähigkeit zur proaktiven Lösung von Problemen und Unterstützung von Mietern.

Responsibilities

• Überwachung des Wohnungsmanagements für 1.150 Immobilien und Unterstützung von Mietern.
• Durchführung von Vorab-Interviews und Überprüfungen zur Sicherstellung der Mietstabilität.

Skills

Kommunikation

Problemlösung

Tenancy Management

Community Engagement

Job description

Neighbourhood Manager – Housing Services
Location: Vale of Glamorgan (Penarth, Dinas Powys, Sully & Palmerston, Barry), South Wales
Contract: 16th May 2025 – 29th August 2025
Hours: 37 hours/week, Monday–Friday, 8:30 AM – 5:00 PM
Pay: Competitive hourly rate + agency support benefits

Are you a proactive housing professional ready to manage 1,150 properties in the Vale of Glamorgan? Join Network Recruitment Wales – NRW People as a Neighbourhood Manager and oversee housing services in Penarth, Dinas Powys, Sully, and Palmerston (Barry) over a 15-week contract. Earn a competitive rate, make a community impact, and support tenants—all with the backing of a leading Welsh agency.
Why This Role?

• Community Leadership: Manage housing services for 1,150 properties, including general needs and two sheltered complexes, ensuring tenants thrive.
• Varied Workload: Enjoy a busy, diverse role with a minimum of 3 days on-site per week, plus office days on Tuesdays and Wednesdays.
• Tenant Focus: Support tenants through allocations, tenancy management, and anti-social behaviour resolution, promoting a tenant-led service.
• Welsh Pride: Contribute to a meaningful role in South Wales with an agency committed to local communities.

What You’ll Do:

• Oversee housing management for 1,150 properties, managing transfers, mutual exchanges, and empty properties from notice to re-letting.
• Conduct pre-allocation interviews, settling-in visits, and tenancy reviews, ensuring new tenants receive support to sustain tenancies.
• Address anti-social behaviour proactively, using tools like mediation, injunctions, and possession proceedings when necessary.
• Lead community engagement initiatives, manage neighbourhood budgets, and oversee environmental improvements and skills projects.
• Collaborate with agencies (e.g., social services, tenancy support) to resolve issues, ensuring properties are let within performance targets.

What We’re Looking For:

• Skills: Strong communication, problem-solving, and tenancy management skills, with experience in housing or community engagement.
• Qualities: Proactive, empathetic, and able to handle a busy workload while prioritizing tenant needs.
• Experience: Proven experience in housing management, ideally with general needs and sheltered housing; familiarity with anti-social behaviour processes.
• Requirements: Ability to work on-site at least 3 days/week (Tuesdays and Wednesdays in the office); ability to travel across Penarth, Dinas Powys, Sully, and Barry; eligibility to work in the UK. No DBS required.
• Bonus Points: Experience with court proceedings or decanting tenants; Welsh language skills (or willingness to learn basic greetings).

Why Choose NRW People?
At Network Recruitment Wales, we’re your career partners:

• Local Expertise: We know Wales inside out, placing you in roles that matter.
• Seamless Support: From start to finish, we’ve got you covered with top-notch agency care.
• Great Rates: Earn a competitive hourly rate with the flexibility of a 15-week contract and additional support benefits.

Ready to Apply?
This 15-week contract starts 16th May 2025, offering 37 hours/week (8:30 AM – 5:00 PM) in a role that shapes housing services across the Vale of Glamorgan. If you’re ready to manage tenancies and support communities, send your CV to us but act fast—applications close soon!