Neighbourhood Housing Manager, BLUE OCTOPUS RECRUITMENT LTD

Guardian Jobs; Rochdale; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company seeks a Neighbourhood Housing Manager on a 12-month fixed-term contract to oversee housing services in Rochdale. The successful candidate will manage a team, focus on customer satisfaction, and support operational changes. The role offers competitive benefits including generous holiday entitlement and pension contributions.

Benefits

30 days holiday plus UK bank holidays

Ability to purchase up to 5 additional leave days

Defined contribution pension scheme with salary exchange

Flexible working arrangements

Qualifications

• Full UK driving licence and access to transport.
• Knowledge of housing management service policy.
• Experience in effective partnerships.

Responsibilities

• Supervise a team to deliver housing management services.
• Develop internal and external partnerships.
• Gather customer satisfaction information.

Skills

Customer-focused approach

Mediation and negotiation skills

Team supervision

Partnership building

Data analysis

Education

Accredited Chartered Institute of Housing qualification

Job description

Neighbourhood Housing Manager, BLUE OCTOPUS RECRUITMENT LTD

Join to apply for the Neighbourhood Housing Manager, BLUE OCTOPUS RECRUITMENT LTD role at Guardian Jobs

Neighbourhood Housing Manager, BLUE OCTOPUS RECRUITMENT LTD

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Join to apply for the Neighbourhood Housing Manager, BLUE OCTOPUS RECRUITMENT LTD role at Guardian Jobs

12-month Fixed Term Contract – Full Time (36.25 hours per week)

Our client has a great opportunity for a Neighbourhood Housing Manager to join them on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a customer-focused approach to neighbourhood service delivery in addition to assisting the Neighbourhood Service Lead in delivering operational changes to the service and to supporting with budget management.

Key areas of work:

• Supervise on the delivery of quality housing management services.
• Work across our client's teams and develop strong internal and external partnerships to ensure you lead on an embedded approach to neighbourhood sustainment and performance reporting.
• Recruit, train, develop and support direct reports.
• Work with the Neighbourhood Services Lead to gather customer satisfaction information to ensure continuous improvement of service standards and delivery.
• Deal positively with customer and stakeholder feedback about Neighbourhood services.
  
  
  

Who are they looking for?

You will…

• Hold a full UK driving licence and have access to transport.
• Hold an Accredited Chartered Institute of Housing qualification in housing management and leadership (or be willing to work towards one).
• Have knowledge of housing management service policy and procedure including allocations and lettings.
• Have experience working in effective partnerships to deliver objectives.
• Be comfortable analysing and preparing statistical information in a range of formats.
• Be self-motivated and resilient – comfortable working under pressure.
• Have effective mediation and negotiation skills.
  
  
  

What's in it for you?

As an employee with our client, you will receive a range of fantastic benefits, including: -

• SMART working arrangements
• Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement.
• Ability to purchase up to an additional 5 days leave per year.
• A quality defined contribution pension scheme, with salary exchange and our client matches your contributions up to 8%
• Plus, many more!
  
  
  

Please refer to the attached Job Description upon completing your application.

Our client shortlists and interview for their roles throughout the duration of the advert. Therefore, they would encourage you to submit your application as soon as possible to avoid disappointment. They reserve the right to close any of their adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Prior to applying for a role or attending an interview, you can request a call with the people team. They will then work with you to create an interview/application environment that works for you. Whether that’s needing the physical environment of the interview to be a specific way i.e., the room set up a certain way, or the method of interview itself i.e., teams, face to face or written questions. They want to make their recruitment process a positive experience for all.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Advertising Services

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