NEC Systems Analyst: Multi-Module Implementation Lead

Connect2Hackney; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Connect2Hackney are currently recruiting for an experienced NEC Business Analyst on behalf of the London Borough of Hackney. You will play a central role in driving system optimisation, scoping, and multi-module implementation to ensure operational requirements align seamlessly with system capabilities.

As our subject matter expert on NEC, you will bridge the gap between operational teams, technical leads, and third-party vendors.

Qualifications

• Direct hands-on experience with NEC system configuration and implementation.
• Proven ability to analyse, map and implement multiple NEC modules concurrently.
• Strong workshop facilitation and clear functional specification writing.

Responsibilities

• Facilitate discovery workshops with stakeholders to capture and refine NEC module requirements.
• Translate operational needs to detailed NEC specifications and acceptance criteria.
• Map end-to-end processes (As-Is/To-Be) and assess gaps against NEC functionality.
• Lead cross-module data flows and dependencies with technical leads and vendors.
• Coordinate UAT, defect logging, prioritisation and resolution; author guides and SOPs.

Skills

NEC system expertise

Requirements gathering

Process mapping

Job description

Connect2Hackney are currently recruiting for an experienced NEC Business Analyst on behalf of the London Borough of Hackney. You will play a central role in driving system optimisation, scoping, and multi-module implementation to ensure operational requirements align seamlessly with system capabilities.

As our subject matter expert on NEC, you will bridge the gap between operational teams, technical leads, and third-party vendors.