NEC Revenues Application Support Officer

Salt Digital Recruitment; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Une entreprise de recrutement dynamique cherche à recruter un 'NEC Revenues Application Support Officer'. Vous serez chargé de fournir un support expert et de gérer des systèmes critiques au sein d'une équipe IT. Si vous possédez une expertise dans les systèmes NEC Revenues et aimez travailler en environnement orienté utilisateur, nous voulons vous entendre!

Qualifications

• Expérience forte dans le support des systèmes NEC Revenues, de préférence dans le secteur public.
• Connaissance des modules NEC comme CA-SPA, Email Connect, ou Integration Hub.
• Compétences en documentation et gestion des incidents nécessaires.

Responsibilities

• Fournir un support 2ème ligne pour l'application NEC Revenues.
• Gérer et surveiller les routines de traitement des lots.
• Collaborer avec des parties tierces pour résoudre les problèmes système.

Skills

NEC Revenues systems

Batch processing

Problem-solving

Incident management

Job description

NEC Revenues Application Support Officer

Salt Digital Recruitment

Bristol

GBP 60,000 - 80,000

NEC Revenues Application Support Officer

Contract: 3 months

Location: Mainly remote – with 1/2 days a month in Bristol

We’re looking for an experienced Application Support Officer with strong NEC Revenues application experience to join a busy IT Operations team supporting critical services across the organisation. This role will see you providing expert support to the NEC Revenues system and its modules, ensuring smooth day-to-day operations and assisting with new implementations.

Key Responsibilities:

• Provide 2nd line support for the NEC Revenues application, ensuring stability, reliability, and compliance
• Support the implementation and configuration of new NEC modules including CA-SPA, Email Connect, and Integration Hub
• Manage and monitor batch processing routines, including those related to revenues recovery workflows
• Administer access controls, user provisioning, and permission audits
• Troubleshoot system issues and liaise with third-party vendors as needed
• Handle system updates, configuration changes, and patching
• Respond to change requests and contribute to testing and deployment processes
• Maintain clear communication with internal stakeholders and end users

Key Skills & Experience:

• Strong experience supporting NEC Revenues (Northgate) systems within a local government or public sector setting
• Confident in handling batch processing, revenue reconciliation tasks, and system integration
• Familiarity with NEC modules such as CA-SPA, Email Connect, and Integration Hub
• Proven problem-solving, incident management, and documentation skills
• Comfortable working in a user-focused support environment

This is an excellent opportunity for a candidate with NEC Revenues expertise to join a high-impact team delivering essential

*Rates depend on experience and client requirements

Job Information

Job Reference: JO-2505-353698

Salary per: day

Job Duration: 3 Months

Job Start Date: 02/06/2025

Job Industries: Senior Appointments Technology

Job Locations: Bristol

Job Types: Contract

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