NEC Revenues Application Support Officer

Salt Digital Recruitment; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking an experienced Application Support Officer to provide expert support for the NEC Revenues application. This role involves ensuring the stability and reliability of the system, managing batch processing, and assisting with new implementations. The ideal candidate will have strong experience in the public sector and be comfortable in a user-focused support environment.

Qualifications

• Strong experience in supporting NEC Revenues systems in public sector.
• Confident in batch processing and system integration.
• Proven problem-solving and documentation skills.

Responsibilities

• Provide 2nd line support for NEC Revenues application.
• Manage and monitor batch processing routines.
• Troubleshoot system issues and liaise with vendors.

Skills

NEC Revenues application support

Batch processing

Revenue reconciliation

Incident management

User-focused support

Tools

NEC modules (CA-SPA, Email Connect, Integration Hub)

Job description

NEC Revenues Application Support Officer

Rate: £199.12 per day (Inside IR35)

Contract: 3 months

Location: Mainly remote – with 1/2 days a month in Bristol

We’re looking for an experienced Application Support Officer with strong NEC Revenues application experience to join a busy IT Operations team supporting critical services across the organisation. This role will see you providing expert support to the NEC Revenues system and its modules, ensuring smooth day-to-day operations and assisting with new implementations.

Key Responsibilities:

• Provide 2nd line support for the NEC Revenues application, ensuring stability, reliability, and compliance
• Support the implementation and configuration of new NEC modules including CA-SPA, Email Connect, and Integration Hub
• Manage and monitor batch processing routines, including those related to revenues recovery workflows
• Administer access controls, user provisioning, and permission audits
• Troubleshoot system issues and liaise with third-party vendors as needed
• Handle system updates, configuration changes, and patching
• Respond to change requests and contribute to testing and deployment processes
• Maintain clear communication with internal stakeholders and end users

Key Skills & Experience:

• Strong experience supporting NEC Revenues (Northgate) systems within a local government or public sector setting
• Confident in handling batch processing, revenue reconciliation tasks, and system integration
• Familiarity with NEC modules such as CA-SPA, Email Connect, and Integration Hub
• Proven problem-solving, incident management, and documentation skills
• Comfortable working in a user-focused support environment

This is an excellent opportunity for a candidate with NEC Revenues expertise to join a high-impact team delivering essential

*Rates depend on experience and client requirements

Job Information

Job Reference: JO-2505-353698

Salary: £0.00 - £199.12 per day

Salary per: day

Job Duration: 3 Months

Job Start Date: 02/06/2025

Job Industries: Senior Appointments Technology

Job Locations: Bristol

Job Types: Contract

Apply for this Job

Name *

Please enter your full name.

Email *

Enter a valid email address.

Upload a CV *

Upload your CV to accompany your application for this job.

Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy *

Fields marked with * are required.