NDA Fixed Fee - Litigated Fraud Handler

Davies; Bolton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the legal sector is seeking an experienced Litigated Fraud Handler to join their dynamic team. This role involves managing a caseload of suspected fraud files related to road traffic accidents, collaborating with legal specialists to achieve optimal results. The successful candidate will apply forensic skills and maintain high commercial awareness while contributing to strategic counter-fraud efforts. The position offers a flexible working environment and numerous benefits, including private medical insurance and a generous holiday allowance.

Benefits

Davies Incentive Plan

25 days holiday

Family private medical insurance

Health cash plan

Death in Service

Pension contributions

Qualifications

• Experience in civil litigation claims handling or relevant qualifications.
• Understanding of insurance litigation practices and indemnity principles.

Responsibilities

• Manage fraud cases from litigation through to resolution.
• Review evidence and set case strategies with clients.
• Ensure client satisfaction and meet KPIs.

Skills

Analytical

Communication

Prioritization

Advocacy

Education

ILEX

LPC

Tools

Time Recording Systems

Billing Systems

IT Proficiency

Job description

NDA Fixed Fee - Litigated Fraud Handler

Application Deadline: 29 May 2025

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton

Description

We are seeking ambitious and driven candidates to join our dynamic, collaborative legal division. This is a great opportunity for an experienced litigated File Handler to advance their career. Our counter-fraud team, the largest and longest-established in the UK, prides itself on a down-to-earth approach and delivering legal excellence. We are proud of our reputation for successfully combating dishonest motor claims and developing strategies to identify and prevent emerging risks. We welcome like-minded candidates eager to contribute to this vital work and grow professionally.

The NDA File Handler will work within a team of fraud specialists and legal support staff, managing a caseload of suspected fraud files related to RTAs, working closely with claims handlers without Delegated Authority.

The role involves collaboration with the Lead Lawyer to achieve optimal results in a commercially sound manner. It requires following defined processes, applying forensic and analytical skills to evidence, and maintaining high commercial awareness. Decision-making within set timeframes, aligned with case strategy and client interests, is crucial. The role also involves strategic foresight to shape the future of counter-fraud efforts, handling various types of suspected fraudulent insurance claims such as:

• Bogus Passenger
• Staged/Contrived
• Fraudulent Exaggeration
• Induced accidents
• Low Speed Impact
• Late Notification Claims
• Credit Hire Fraud
• MIB
• Linked & Organised Crime

Key Responsibilities

The NDA File Handler will manage fraud cases from litigation through to resolution, including:

• Strategic Excellence: Reviewing evidence, setting case strategies with clients, adhering to process stages, identifying litigation opportunities, and recognizing client trends.
• Client Excellence: Handling files per client guidelines, ensuring satisfaction, accurate MI, and meeting KPIs.
• Technical Excellence: Reporting to insurers, liaising with involved parties, meeting deadlines, achieving favorable litigation results, and maintaining case management systems.
• Financial Excellence: Working efficiently to meet profitability targets, billing accurately and on time.
• Cultural Excellence: Upholding company values.

Working hours are 35 hours per week, Monday to Friday, 9am to 5pm, with one unpaid lunch hour. The primary location is Bolton, Parklands Office, with a flexible attendance policy requiring at least one day in the office weekly.

Skills, Knowledge and Expertise

• Experience in civil litigation claims handling or relevant qualifications (ILEX, LPC, etc.)
• Experience with linked and organised fraud is desirable but not essential
• Experience handling RTA pre-litigated and litigated cases
• Understanding of insurance litigation practices and indemnity principles
• Knowledge of litigation process and CPR
• Good advocacy and client care skills
• Strong analytical, communication, and prioritization skills
• Experience with time recording and billing systems
• Proficiency in IT

Benefits

• Davies Incentive Plan
• 25 days holiday, increasing with service (option to buy/sell 3 days)
• Family private medical insurance (Bupa)
• Health cash plan, online GP, mental health support, and wellbeing resources
• Death in Service, Critical Illness Cover, Income Protection
• Pension contributions (5% employee / 3% employer)
• Employee Resource Groups, Volunteering, Cycle to Work, Tech Scheme, Season Ticket Loan, Gym Flex, discounts, and more.