NCMP Coordinator

TN United Kingdom; United Kingdom; Remote; GBP 25,000 - 28,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving health and wellbeing through the National Child Measurement Programme. As an NCMP Coordinator, you will connect families with vital health services, fostering positive conversations and encouraging participation in free lifestyle programs. This role is perfect for someone who is empathetic, motivated, and eager to make a difference in childhood obesity. Enjoy the flexibility of remote work while being part of a team that truly cares about impacting lives positively.

Qualifications

• Experience in public health, customer service, and data management.
• Ability to communicate effectively with families and teams.

Responsibilities

• Contact families regarding their child's weight results and promote services.
• Engage in sensitive conversations and manage NCMP data.

Skills

Motivational Interviewing

Empathetic Listening

Communication Skills

Organizational Skills

IT Literacy (Microsoft Office)

Education

Level 4 or Diploma in Office Admin

Tools

CRM Software

Job description

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Client:

Maximus

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

05f9146c32f7

Job Views:

7

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

General information

Job Posting Title: NCMP Coordinator
Date: Wednesday, March 27, 2024
City: Remote
Country: United Kingdom
Working time: Full-time

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

We are looking for a passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role involves calling families who have participated in the NCMP and encouraging them to access our free healthy lifestyle programmes. You will act as a connector within the delivery team, linking families seeking support with local community services and professionals.

Salary ranges: Non-London: £25,000 to £28,000; London: £27,500 to £30,800.

Your responsibilities include contacting families to discuss their child's weight results, offering support, and promoting available services. You should adopt flexible approaches and techniques to motivate parents to utilize free services that can improve their family’s health and wellbeing. Key skills include having meaningful conversations, motivational interviewing, empathetic listening, and the courage to challenge decisions with curiosity.

This role offers meaningful work that impacts childhood obesity and enhances lives by improving quality and longevity.

• Call families who received an above healthy weight NCMP letter
• Discuss their feelings about the letter
• Engage in sensitive conversations about their child's weight
• Discuss community support and services
• Book families into support systems and send confirmation/welcome packs
• Update communication and family profiles in the CRM
• Manage NCMP data and understand community support options
• Support local asset mapping and stakeholder meetings
• Perform other business-related duties

Qualifications and experience include:

• Level 4 or diploma in office admin or equivalent
• Experience in public health, customer service, and data management
• Experience working remotely and communicating with teams
• Understanding of behaviour change stages

Individual competencies required:

• Personable, non-judgmental, and sensitive communication skills
• IT literacy, especially Microsoft Office
• Organisational skills, initiative, and teamwork
• Fluency in English, active listening, attention to detail
• Self-motivated, flexible, adaptable, target-oriented, and reflective