nCino & Salesforce Technical Platform Owner

JR United Kingdom; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company in the financial services sector is seeking a nCino & Salesforce Technical Platform Owner. This role involves managing the critical platform to drive business success and delivering value through collaboration with teams. The ideal candidate will possess deep expertise in nCino and Salesforce, alongside a track record of successful technical project delivery and strong communication skills.

Qualifications

• Expertise in configuration, development, and management of nCino and Salesforce platforms.
• Experience in project delivery within Financial Services and both waterfall and agile methodologies.
• Ability to manage resources, including daily work allocation and career development.

Responsibilities

• Provide a stable and effective platform driving business value.
• Collaborate across the organization to maximize value from technology.
• Handle operational management of the platform.

Skills

nCino platform management

Salesforce platform management

Project delivery in Financial Services

Technical project delivery

Communication skills

Collaboration with partners

Supplier management

Technical platform management

Analytical thinking

Tools

Jira

Job description

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nCino & Salesforce Technical Platform Owner, London (City of London)

Client:

Location:

London (City of London), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

THE ROLE

As the nCino & Salesforce Technical Platform Owner, you will work to provide a stable and effective critical platform that drives our business. You will take ownership of the run, change, and strategic development of the platform, working with teams across the organization to help shape and maximize the value from technology, processes, and people. You will be the hands-on technical expert and trusted advisor to help deliver value for our internal users and customers.

This role reports directly to the CTO.

Our CTO division aims to support and assist the business, providing excellence in IT Delivery, Cybersecurity, IT operations, and change management. As we continue to grow, it's key that the CTO team works closely with all parts of the business, helping to deliver change and supply stable, secure, and reliable technology.

KEY RESPONSIBILITIES - IDEAL CANDIDATE

Skills:

• Expertise in configuration, development, and management of nCino platform
• Expertise in configuration, development, and management of Salesforce platform
• Experience in project delivery within Financial Services
• Experience in technical project delivery, including waterfall and agile methodologies
• Excellent verbal and written communication skills
• Ability to collaborate with and instruct third-party partners on solution delivery
• Formal supplier management and governance, including adherence to contract terms
• Operational day-to-day technical platform management, including use of service ticket systems such as Jira
• Strong analytical and conceptual thinking skills, able to investigate issues and follow through to resolution
• Experience managing resources, including daily work allocation and career development
• Ability to analyze and shape requirements to provide strategic direction based on platform capabilities and broader technology estate
• Comfortable showcasing platform capabilities and functionalities to stakeholders, including internal training

Beneficial but not essential experience

• Delivery of financial products
• Knowledge of business improvement, analytical, and continuous improvement techniques (e.g., EFQM, Six Sigma, Lean Sigma)