Navy Command Future Support Acquisition In Service Support Capability Manager

UK Ministry of Defence; Portsmouth; On-site; GBP 45,000; Full time

Job summary

The UK Ministry of Defence is seeking a Capability Manager at Navy Command Headquarters in Portsmouth. This role involves overseeing In-Service Support delivery, engaging with stakeholders, and ensuring continuous improvement in maritime support solutions. Applicants should have relevant qualifications and experience in Defence and Maritime sectors.

Benefits

25 days paid annual leave

Competitive pension scheme

Personal & professional development

Flexible working patterns

Access to confidential support service

Discount schemes

Bicycle / season ticket loans

Enhanced maternity, paternity, and adoption leave

Special paid leave to volunteer

Qualifications

• Experience in capability, project, and service delivery.
• Demonstrable experience in Defence and Maritime preferred.
• Understanding of Digital and Data, Logistics Management, and Asset Management.

Responsibilities

• Oversee In-Service Support delivery performance and asset management.
• Engage with users to impact strategic direction.
• Manage stakeholder engagement and build networks.

Skills

Stakeholder Management

User Engagement

Continuous Improvement

Education

APMP

Prince2

Agile PM

Job description

This role is based at Navy Command Headquarters, Whale Island, Portsmouth PO2 8BY.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity.

Requirements to attend other locations for official business, or carry out detached duty in another MOD workplace, will also count towards this level of attendance.

Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).

DBS cannot respond to any questions about working arrangements.

Some business travel will be required to other RN locations, for example Abbey Wood, Bristol, HM Naval Bases and other locations, which may require overnight accommodation away from home.

The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer).

Our headquarters in Portsmouth also offers an impressive range of on-site facilities including a gymnasium, tennis courts, and other sporting facilities, a children’s nursery, a bistro restaurant, a shop and plenty of car parking spaces.

Job Summary

The Directorate Navy Acquisition (DNA) manages the Navy’s major acquisition programmes.DNA Programmes are grouped under one-star leadership (Royal Naval Officer Level 6 or Senior Civil Servant 1) according to the capability being delivered and comprise of Future Support Acquisition (FSA), Ships Acquisition (SA), Equipment and Systems Acquisition (ESA), Commando Force (CF) and Defence Marine Service – Next Generation (DMS-NG).

Future Support Acquisition (FSA) is a crucial component of DNA and is the Top Level Budget Support Solution specialists responsible for three principal functions which shape and deliver the support acquisition portfolio:

• Future Support Strategic Planning;
• Future Support and Enablers Programme Delivery; and
• In-Service Support Programme Sponsorship and Performance.
  
  

Delivering these responsibilities, Deputy Director Future Support Acquisition (DD-FSA) is the Navy Command Subject Matter Expert (SME) and policy lead for Support Solutions. The FSA vision is to provide the Royal Navy with world class commercial by design support, with solutions that are transformative, safe, highly effective, innovative and market leading.

Future Support Acquisition (FSA) is committed to be a psychologically safe, empowering and inclusive organisation, an enjoyable place to work and an integral part of the Directorate of Naval Acquisition, at the heart of Navy Command and Defence.

The Capability Manager role will work within FSA as part of the In Service Support Portfolio team (ISSP), providing capability and service management to enable the maritime support enterprise framework in delivering and sustaining the Royal Navy’s operational capability and outputs safely and effectively. The ISSP team works closely on behalf of Navy Command with its Delivery Agent programmes to deliver and assure strategic benefits, capability and assets for in-service support solutions, including delivery success for operational availability, value for money and improved enterprise resilience.

This position is advertised at 37 hours per week.

Job Description

The In-Service Support Programme (ISSP) Capability Manager role is responsible for overseeing and ensuring the success of In Service Support delivery performance, asset management, User Engagement and Continuous Improvement. It will engage with users across the Maritime Environment to collect lived experience and directly impact the strategic direction and implementation of Support provision and support transformational improvement activity in all areas of the In Service Support Programme.

Day to Day the Capability Manager will oversee the relationship with Delivery Agents in the scope of assets, capability management, and user experience. The Capability Manager will champion the Navy Command Requirements, working with both suppliers and Delivery Agents to ensure value for money, benefit realisation and alignment to the Defence Lines of Development. The Capability Manager will oversee and implement change initiatives to drive continuous improvement within In Service programmes, reacting to changes in operational requirements and ensuring successful realisation of strategic benefits across the maritime fleet. Candidates should have robust stakeholder management skills and be adept at building networks with pace and confidence

The In-Service Support Programme (ISSP) Capability Manager role is responsible for overseeing and ensuring the success of In Service Support delivery performance, asset management, User Engagement and Continuous Improvement. It will engage with users across the Maritime Environment to collect lived experience and directly impact the strategic direction and implementation of Support provision and support transformational improvement activity in all areas of the In Service Support Programme.

Day to Day the Capability Manager will oversee the relationship with Delivery Agents in the scope of assets, capability management, and user experience. The Capability Manager will champion the Navy Command Requirements, working with both suppliers and Delivery Agents to ensure value for money, benefit realisation and alignment to the Defence Lines of Development. The Capability Manager will oversee and implement change initiatives to drive continuous improvement within In Service programmes, reacting to changes in operational requirements and ensuring successful realisation of strategic benefits across the maritime fleet. Candidates should have robust stakeholder management skills and be adept at building networks with pace and confidence

Person specification

Key Responsibilities

• Management and implementation of In-Service Support Programme Senior Responsible Owner (SRO) governance, set actions, assure delivery and manage SRO briefing and communications.
• Stakeholder Engagement across the Maritime Environment, building networks across a range of capability and delivery areas, seeking out best practice and innovation and aligning this to the In Service Support Programme.
• Lead management for managing strategic risks, issues, assumptions and dependencies relating to ISSP Capability Performance.
• Lead management for developing, coordinate and analysing MI, data and reports relating to enterprise Capability performance management.
• Lead management for co-ordinating approvals, improvement initiatives and benefits realisation planning and assessments, monitoring progress and reports and supporting implementation and maintenance of tooling.
  
  

Preferred Qualifications

Applicants will be experienced in capability, project and/or service delivery, with demonstrable experience in Defence and Maritime experience preferred. Applicants must have one of the following qualifications:

APMP

Managing Successful Programmes Practitioner

Prince2

Agile PM

Experience, understanding or awareness of Digital and Data, Logistics Management and Asset Management is preferred, particularly within the Defence context.

In Navy Command, our civil servants work alongside their military colleagues in jobs that matter; jobs which often have a direct impact on the quality of the operational capabilities we deliver.

Roles can offer great job satisfaction and there are many opportunities to develop and progress both within the Department and across the wider Civil Service.

Qualifications

Applicants must have one of the following qualifications:

APMP

Managing Successful Programmes Practitioner

Prince2

Agile PM

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Seeing the Big Picture
• Delivering at Pace
  
  

We only ask for evidence of these behaviours on your application form:

• Leadership
• Seeing the Big Picture
  
  

Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference.

Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other Benefits For Navy Command Civil Servants Include

25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service

A very competitive pension scheme

Personal & professional development

Alternative working patterns for many roles

Access to a confidential, professional support service

Discount schemes

Bicycle / season ticket loans

Enhanced maternity, paternity, and adoption leave

Special paid leave to volunteer up to 6 days a year

In Navy Command we believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking an apprenticeship as part of your role.

An apprenticeship is a combined package of work and training. Through an apprenticeship you will gain professional knowledge, practical experience, and the broader skills required to upskill you in your current role and pave the way for your future career. Most of the training will be ‘on-the-job’, with the remaining ‘off-the-job’ training often delivered by a training provider. This means minimal disruption and maximum impact.

Professional qualifications can be achieved through an apprenticeship and range from Level 2 (equivalent to 5 GCSEs), Level 3 (equivalent to 2 A Levels), and Levels 4 -7, which can give you a foundation degree, a full Bachelor’s degree, or a Master’s degree.

Apprenticeships normally last between 12 months - 3 years, depending on the level of the apprenticeship.

Anyone can undertake an Apprenticeship and everyone, regardless of age, can benefit from developing their skills in an accredited way.

Successful candidates can discuss their development options with their manager when in post.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This vacancy assesses candidates through Success Profiles, the new recruitment framework used within the Civil Service. Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly. In this case, those elements are Behaviours / Experience.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability. (500 words)

At sift, you will be assessed against your CV and/or Statement of suitability and the following behaviours:

• Leadership
• Seeing the Big Picture
  
  

At Interview, You Will Be Assessed Against The Following

• Leadership
• Communicating and Influencing
• Seeing the Big Picture
• Delivering at Pace
  
  

A sift based on the lead behaviour, Leadership, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

The initial sift will take place within two weeks of the closing date, and interviews will follow as soon as practicable.

Interviews will take place face to face at Navy Command HQ, Portsmouth.

Appointment will be based on merit alone.

We do not offer reimbursement of interview costs and redeployment costs are not offered with the role.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail] .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Ursula Bishop-Harper
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].