Navigator Team Leader

Change Grow Live; Brighton; On-site; GBP 35,000 - 38,000; Full time

Job summary

A community support organization is looking for a Team Leader for their Navigator Team in Brighton. The role involves leading an outreach team to support individuals facing homelessness and ensuring effective service delivery. The ideal candidate will have experience in housing services and a strong understanding of the challenges faced by those with complex needs. The position offers a competitive salary, comprehensive training, and a supportive work environment.

Benefits

Competitive holiday allowance

Weekly Wellness hour

Contributory pension scheme

Employee discounts

Comprehensive training and development

Qualifications

• Experience in working with people with complex needs.
• Knowledge of homelessness and immigration law.
• Ability to build strong relationships with partners.

Responsibilities

• Provide leadership and supervision to the outreach team.
• Support staff during shifts including weekends and holidays.
• Build relationships with key partners for service delivery.
• Monitor performance and maintain high-quality service standards.

Skills

Experience in homelessness or housing services

Understanding of assertive outreach approaches

Knowledge of mental health and substance misuse

Ability to stay organized and manage a busy service

Commitment to reducing rough sleeping

Job description

Overview

Believe in People

The best people have one thing in common.

They care.

At Change Grow Live our daily commitment to the core values of being open, compassionate and bold drives our staff to create a positive impact on the lives of service users. We provide unwavering support and respect in a safe environment fostering a sense of community.

Are you passionate about making a difference in the lives of those rough sleeping? So are we!

The Brighton and Hove Street Outreach Service is offering an exciting opportunity to recruit a Team Leader in the Navigator Team of the Service. Having experience working with people who have multiple complex needs and knowledge of homelessness and immigration law is essential.

The post holder will lead the Navigator team that supports clients who are on the Target & Priority group and those who are at risk of being evicted or abandoning accommodation and returning to the street. Offering supervision appraisals and leading in team meetings where required. Having good knowledge of the city and good partnership links is desirable.

Where

Brighton

Full Time Hours

37.5 per week

Full Time Salary

35220.59 - 37184.91 depending on experience pro rata for part time hours

Contract

Fixed Term Contract until 31st March 2026.

Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles the salary and payments will be pro rata based on contracted hours.

Responsibilities

As Team Leader you will:

• Provide day‑to‑day leadership guidance and supervision to the outreach team.
• Support staff on shifts including evenings, nights, weekends and bank holidays to ensure safe and effective practice.
• Build strong relationships with key partners including enforcement teams and accommodation providers to deliver joined‑up responses to rough sleeping.
• Ensure services achieve positive outcomes for people who sleep rough while addressing issues such as street activity and antisocial behaviour in a proactive way.
• Play an active role within the services management team allocating caseloads, monitoring performance and maintaining high‑quality standards.

What we are looking for

You’ll bring:

• Experience working within homelessness or housing services with a solid understanding of assertive outreach approaches.
• Knowledge of homelessness, housing, welfare and benefits systems.
• A strong grasp of mental health, substance misuse and the challenges faced by people with complex needs.
• The ability to stay organised, manage a busy service and respond flexibly to changing demands.
• Commitment to reducing rough sleeping and supporting individuals to achieve positive lasting change.

What We Offer

• Competitive holiday allowance with additional days earned over time.
• Weekly Wellness hour and access to our Wellness hub and Employee Assistance Programme.
• Contributory pension scheme.
• Exciting benefits including discounts on shopping, cinema, holidays and more.
• Supportive and friendly team.
• Comprehensive training, career development and progression opportunities.
• A refer a friend scheme.

Apply Today!

Please ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only, we will not be engaging agencies for this vacancy.

Eligibility

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas unfortunately we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa – Overview.

We reserve the right to close the vacancy early if we receive a high number of applications so we encourage you to apply as soon as possible.

Salary

Salary Range (pro rata if part time)

CGL points 31 to 33 (35220.59 - 37184.90)

ILW / OLW / Fringe

N / A - Outside London Weighting Area

Closing Date

30/9/2025

Contact

Sarah Mitchell – Mitchell

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.