Navigator – Rough Sleeper services

Harpsouthend; Southend-on-Sea; On-site; GBP 22,000 - 28,000; Full time

Job summary

HARP is seeking dedicated individuals for their Navigator Team to support rough sleepers. This role offers the chance to make a real difference in the lives of vulnerable individuals through outreach and ongoing support. Comprehensive training is provided, and no prior experience is necessary—just a compassionate heart and a team-oriented mindset. Join us in creating a diverse and inclusive workplace where everyone can thrive.

Benefits

Life Assurance Scheme

Employee Assistance Programme

Blue Light Card

25 days annual leave

Qualifications

• Experience working with rough sleepers is preferred.
• Willingness to learn and support clients.

Responsibilities

• Provide intensive support for rough sleepers with complex needs.
• Advocate and enable access to housing services.

Skills

Compassion

Kindness

Teamwork

Job description

HARP offers a clear career pathway from Support Worker to Team Leader, with many staff members having lived experience or starting as volunteers. The organization also provides various central service roles, including HR, finance, and fundraising. Whatever your passion, HARP may have an opportunity for you.

Benefits and Support

1. Life Assurance Scheme: All employees are automatically enrolled in HARP’s non-contributory Death in Service scheme, providing benefits up to 3x your annual salary.
2. Employee Assistance Programme: Offers 24/7 support, including access to a free well-being app for health, financial, and mental health assistance.
3. Blue Light Card: Provides NHS, emergency services, social care sector, and armed forces personnel with discounts online and in-store across the UK.
4. Annual Leave: 25 days plus bank holidays, with an additional day after 5 years of service (pro-rated for part-time staff).

Make a Difference

If you seek a role where no two days are the same and you can genuinely impact lives, HARP could be the right place for you.

Training and Development

HARP offers comprehensive training to support your growth. Many roles do not require prior experience—just compassion, kindness, and a willingness to learn.

About the Role

Applicants must be available for interview on 10th June 2025.

Do you have experience working with rough sleepers? Are you interested in working as part of a team to improve the lives of those we support?

• Our Navigator Team provides intensive support for rough sleepers with complex needs, advocating and enabling access to services, including housing, through partnerships and local networks.
• The role involves outreach and ongoing support, helping clients on their journey away from homelessness.

Our Commitment to Diversity and Inclusion

We strive to create a workplace reflecting the diversity of our community, where every employee feels valued, respected, and empowered. We ensure fair, transparent, and bias-free hiring, promotion, and pay practices, and actively eliminate barriers for underrepresented groups. We provide ongoing training to foster an inclusive environment where differences are celebrated, and everyone can reach their full potential.

How to Apply

Complete the application form below, including your right to work documentation, CV, cover letter, and an equality, diversity, and inclusion questionnaire. You can save your progress and resume later.

• Right to work documentation
• Data protection consent
• CV and cover letter
• Equality, diversity, and inclusion questionnaire

Additional Information

Right to Work in the UK

UK residents do not need a visa but must prove their right to work with appropriate documentation. This includes British Citizens, EU/EEA/Swiss nationals under the EU Settlement Scheme, and non-EEA nationals with Indefinite Leave to Remain/Settlement.

Questions or Donations

If you have questions about the Navigator services or wish to make a donation, please follow the relevant links or contact details provided.