National Training Delivery Manager

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Sector: Training

Role: Manager

Contract Type: Permanent

Hours: Full Time

UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. It is the operating company of the Road Safety Trust and is committed to the education and training of drivers who commit low level traffic offences.

UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to Age, Disability, Gender Reassignment, Marriage and Civil Partnership, Pregnancy and Maternity, Race, Religion or Belief, Sex, Sexual Orientation.

Overview of the role

The National Training Delivery Manager will manage the delivery of all staff and stakeholder training interventions delivered by UKROEd. Primarily through the delivery and management of the Academy provision but also more broadly to support the need for professional development and distributed training needs of all UKROEd stakeholders.

The UKROEd Academy was established in 2019 with the aim of providing support through continuous professional development opportunities for UKROEd Stakeholders and the NDORS delivery community. Most learners are Trainers who deliver NDORS courses to Clients but we regularly welcome other UKROEd stakeholders. The Academy currently delivers several different courses including but not limited to Equality Diversity and Inclusion (Accredited), Modern Slavery, Deaf Awareness, Supporting ESOL clients, Internal Monitoring (Accredited), Level 4 in Understanding the IQA of Assessment Processes and Behaviour Change Interventions (Accredited).

This role will also support the NDORS course development and rollouts through provision of distributed training on new course material. Specifically, the training of instructors who subsequently provide distributed training across all NDORS course providers.

Key Responsibilities

• Support the design, development and delivery of courses (F2F, virtual, hybrid, e-learning).
• Deliver Academy courses as required and provide SME support to the associate Academy Tutors.
• Routinely review and evaluate the course offer, ensuring that courses are fit for purpose and current.
• Innovate and introduce new courses and CPD events where training requirements are identified.
• Deliver distributed training to Instructors on NDORS courses.
• Act as a Super User for the UKROEd Academy Learning Management System and liaise with the System Administrator to ensure LMS is managed and updated accordingly.
• Coordinate the team of associate Academy Tutors who deliver the F2F provision.
• Ensure courses are scheduled appropriately in accordance with the course allocation plan.
• Carry out the monitoring and development of the tutor team and provide feedback on their performance in conjunction with the business Manager.
• Market and promote training events through relevant channels.
• Host and coordinate UKROEd Academy events when held at Head Office.
• Assess, mark and quality assure learner work.
• Liaise regularly with the awarding organisations and keep up to date with developments in the education and training sector.
• Maintain approval for accredited courses and qualifications, seek to increase the scope of accreditation offered.
• Retain learners and ensure they receive the best end-to-end learner experience.
• Conduct administrative activities to support training delivery functions.
• Monitor the allocated budget.
• Present at UKROEd events on learning and development topics.
• Assist in the creation of multimedia relevant to training delivery.
• Work closely with all UKROEd colleagues and stakeholders to provide innovative L&D solutions for staff development opportunities.
• Support the Annual Provider Review process as required.
• Support the Assessment and Quality Assurance Process as required.
• Deputise for Head of Learning and Course Development as required.

Company

UKROEd is a private, not-for-profit company responsible for the management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Road Safety Trust.

Our name is derived from United Kingdom Road Offender Education - emphasising the focus we place on the education and training of drivers who commit certain specific traffic offences across the UK.

Our purpose is to develop, license and quality control courses for the public to enable them to become safer road users with a long-term vision of contributing to having the safest roads in the world with zero road deaths and serious injuries.