National Referral Centre Office Manager

NHS; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national health service organization is seeking an Office Manager to coordinate administrative functions at its National Referral Centre in Liverpool. The role requires strong organizational skills, autonomy, and a commitment to quality service delivery. Responsibilities include interfacing with multiple departments and maintaining high governance standards. The ideal candidate should have a degree or equivalent experience in administration and a good knowledge of Microsoft systems.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Flexible working opportunities

Qualifications

• Demonstrates commitment to own continued professional development.
• Good working knowledge of Microsoft systems to produce reports, emails, and presentations.
• Demonstrable experience in an administrative role.

Responsibilities

• Act as an interface between NRC and other departments.
• Coordinate the team's administrative staff.
• Develop and maintain quality and governance standards.

Skills

Commitment to continued professional development

Good working knowledge of Microsoft systems

Experience in administrative role

Monitoring and developing working procedures

Education

Degree or equivalent administrative experience

Job description

NHS Blood & Transplant is a world class health service that saves and improves lives every day. Our National Referral Centre (NRC) is an integral part of our service that coordinates the donations we receive from our generous donors for our Tissue and Eye services. We are currently looking for an Office Manager to be based at our NRC and help coordinate this 7 days a week centre.

The appointed individual will be required to work closely with the Head of Service Delivery, NRC Manager and Deputy Managers and will be responsible for the team's administrative staff and the service they provide. There will be considerable autonomy and responsibility for specific service areas.

You will also continually develop and maintain high standards of quality, governance, training and performance within the NRC administrative team. The post-holder must exercise a high degree of independent judgement and initiative, be able to work under pressure and prioritise their own workload.

Main Responsibilities

To act as an interface between the NRC, other departments/directorates within NHSBT, the wider NHS, external agencies and other appropriate individuals. Working hours will be on a rota basis covering 7 days per week, including Bank Holidays.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.

We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart: Caring, Expert and Quality.

Job Responsibilities

Please note that this role is not eligible for Visa Sponsorship. You can find the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role.

What We Offer

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
• NHS pension scheme.
• We've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow.

Person Specification

Qualifications

• Demonstrates commitment to own continued professional development (CPD)
• Degree or equivalent administrative experience

Experience

• Good working knowledge of Microsoft systems in order to produce reports, emails, letters, spreadsheets, presentations.
• Demonstrable experience in an administrative role.
• Demonstrable experience of monitoring, developing and amending working procedures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Blood and Transplant is an equal opportunities employer and welcomes applications from all sectors of the community.