National Programmes Administrative Officer

NHS; Nantgarw; On-site; GBP 25,000 - 27,000; Full time

Job summary

A prominent healthcare organization in Wales is seeking a National Programmes Administrative Officer to provide administrative support and handle first line enquiries. The ideal candidate should have experience in high-intensity administrative settings and the ability to work collaboratively. This role offers a salary of £25,313 to £26,999 per annum pro rata and is a fixed-term position until March 31, 2026.

Qualifications

• Experience of working within a demanding/high intensity administrative setting.
• Experience of minute taking and servicing of meetings.
• Previous experience of working within a programme or project.

Responsibilities

• Deal with first line enquiries to the department.
• Provide a comprehensive administrative service to the National Programmes Team.
• Develop effective working relationships with a range of stakeholders.

Skills

Competent in Microsoft Office packages

Excellent time management

Ability to work as part of a team

Education

NVQ Level 3 secretarial or administration qualification

Job description

National Programmes Administrative Officer

The post holder will be the first point of contact for the National Programmes team, provide administrative support and assist in the planning and delivery of the National Programmes workstreams.

Working independently, within a busy team, the post offers variety with multiple workstreams/projects being undertaken in an environment with well established procedures and standards in place.

They will ensure their workload is managed effectively anddemonstrate flexibility in thinking, openness of mind and readiness for frequent change. The post holder will respond appropriately in a timely, accurate and professional manner.

Although this post has been advertised as a fixed term appointment, NHS staff will only be offered the appointment as a secondment. If you wish to apply as a secondment opportunity, you must have your line manager's approval. This post may be extended or made permanent at the end of the fixed term/secondment period depending on available funding and business needs.

Main duties of the job

Deal with first line enquiries to the department.

To provide a comprehensive administrative service to the National Programmes Team and associated work streams.

To develop effective working relationships with a range of stakeholders.

Undertake secretariat duties for internal and external meetings.

Work independently and manage own workload

This post is secondment until 31/03/2026 due to funding.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

About us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

• Experience of working within a demanding/high intensity administrative setting.
• Experience of minute taking and servicing of meetings.
• Previous experience of working within a programme or project.
• Experience of working within the NHS or other public sector body.

Skills & Attributes

• Competent in the use of Microsoft Office packages.
• Excellent time management and prioritisation skills.
• Ability to work as a part of a high performing team.

Qualifications and Knowledge

• NVQ Level 3 secretarial or administration qualification (i.e., NVQ level 3 or RSA qualification) or equivalent demonstrable experience of administrative / office skills and knowledge.
• Evidence of recent continual professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum pro rota