National Key Accounts Director (Facilities Management)

14Forty; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading facilities management company is seeking a Key Accounts Director to oversee multi-site delivery and drive business performance. This role requires a hands-on leader with a strong background in Total Facilities Management and a passion for service excellence. The ideal candidate will have a proven track record of building client relationships and leading teams to success. This position offers a competitive salary and benefits package while emphasizing a collaborative work environment.

Benefits

Competitive salary

Comprehensive benefits package

Qualifications

• Experience in TFM leadership across complex, geographically spread portfolios.
• Hands-on visionary with strategic and operational capabilities.
• Strong commercial acumen and P&L instincts.

Responsibilities

• Oversee multi-site delivery across a TFM portfolio.
• Drive business growth and performance effectively.
• Lead and develop a team of managers.
• Partner with People Business Partner on talent strategies.

Skills

Senior leadership

Operational excellence

Relationship building

P&L management

Change management

Job description

Key Accounts Director

Multi-Site, Multi-Client, Maximum Impact

Location: National (candidates need to be based in the North of the UK)

Competitive salary + benefits package

Ready to take the reins of a high-performing, multi-site, multi-client Total Facilities Management (TFM) operation where no two days look the same? Are you the kind of leader who thrives on operational excellence, has a sixth sense for spotting growth opportunities, and holds teams to account like a seasoned pro, all while keeping things bold, strategic, and brilliantly human?

We’re on the hunt for a strategic powerhouse to join our senior leadership team as Key Accounts Director. This isn’t your average role, we’re talking about a fast-paced, ever-evolving portfolio where big picture vision meets day-to-day detail and operational brilliance.

What You’ll Be Owning:

• Oversight of multi-site delivery across a TFM portfolio ensuring we don’t just meet client expectations, we blow them out of the water.
• Build and nurture strong client and stakeholder relationships, becoming the go-to partner for innovative, collaborative, can-do solutions.
• Drive business growth and performance like a rocket ship. You’ll know when to pivot, when to push, and when to parachute in and make those critical interventions.
• Lead your talented squad of Managers with confidence, coaching, developing, and elevating them to new heights.
• Hold the P&L in a vice grip. Smart, agile, and with a radar always on for risk and opportunity.
• Partner with our People Business Partner to execute a people strategy, focused on engagement, development, succession, and making this a place where talent sticks.
• Ensure rock-solid consistency and exceptional service delivery across every service stream and site.
• Work as a critical voice at the leadership table, influencing strategy, collaborating cross-functionally, and delivering shared wins.

Who You Are:

• A experience senior operator who’s no stranger to TFM leadership across complex, geographically spread portfolios.
• A hands-on visionary, you can zoom out to set strategy, and zoom in when excellence is on the line.
• A people champion, you coach, stretch, and inspire.
• Commercially astute with razor-sharp P&L instincts.
• Comfortable driving transformational change and building powerful, long-term client relationships.
• Ideally, you’ve got experience in food-led services
• You bring energy, resilience, a sense of humour and an uncompromising drive to make things better.
• A passion for service excellence and a curious mind.
• You bring innovation to the table then follow through with impact.
• Your leadership style blends accountability with humanity - because that’s how high-performing teams thrive.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!