National Independent Safeguards Complaints Adjudicator

GatenbySanderson; England; Remote; GBP 70,000 - 90,000; Full time

Job summary

Church of England in national scope seeks an Independent Safeguarding Complaints Adjudicator to lead the final ombudsman-style stage of the new safeguarding complaints process. You will investigate and determine unresolved complaints with independence and evidence-based review.

Experience in ombudsman/regulatory environments is essential, with trauma-informed practice and the ability to engage with diverse stakeholders while maintaining impartiality and integrity.

Qualifications

• Experience in ombudsman, regulatory, complaints environment.
• Trauma-informed practice experience essential.
• Ability to analyse complex information and reach balanced conclusions.

Responsibilities

• Lead the final ombudsman-style stage of the new complaints process.
• Investigate and determine unresolved complaints with fairness and objectivity.
• Produce clear and balanced written determinations and recommendations.
• Evaluate the pilot to identify themes and inform future safeguarding design.

Skills

Ombudsman experience

Trauma-informed practice

Independent judgement

Job description

Church of England in national scope seeks an Independent Safeguarding Complaints Adjudicator to lead the final ombudsman-style stage of the new safeguarding complaints process. You will investigate and determine unresolved complaints with independence and evidence-based review.

Experience in ombudsman/regulatory environments is essential, with trauma-informed practice and the ability to engage with diverse stakeholders while maintaining impartiality and integrity.