National Events and Venue Hire Delivery Coordinator

English Heritage; London; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Events & Venue Hire Coordinator to join their team. This role offers the chance to coordinate and deliver a variety of events across historic sites, ensuring exceptional customer experiences and high safety standards. You will work flexibly, engaging with diverse teams and stakeholders to enhance the events program. This is a unique opportunity to contribute to the heritage sector, making a real impact while enjoying benefits like flexible hours and professional development opportunities. Join a welcoming and inclusive environment where your skills will shine.

Benefits

25 days' holiday plus bank holidays

Matched pension contributions up to 10%

Flexible hours

Career progression opportunities

Free access to English Heritage sites

25% discount in shops and cafes

Enhanced parental leave

Options to buy additional leave

Inclusive working atmosphere

Access to live music and history events

Qualifications

• Experience in delivering events in outdoor or heritage settings.
• Ability to manage multiple tasks and work collaboratively.

Responsibilities

• Plan and deliver a variety of events and venue hires.
• Ensure compliance with health and safety legislation.

Skills

Event Management

Risk Assessment

Collaboration

Time Management

Customer Service

Job description

National Events and Venue Hire Delivery Coordinator

Location: Flexible - Home or Office Based

Salary: From £26,409, depending on location / 36 hours per week / Permanent

Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for an Events & Venue Hire Coordinator to join our Events & Venue Hire Delivery Team. The role is full time and permanent. You'll be working within a national team, based in either London or the South East of England.

The Benefits

1. Salary from £26,409, depending on skills, experience and location
2. 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
3. Matched pension contributions up to 10%
4. Flexible hours
5. The opportunity to progress your career within the heritage sector
6. Subscriptions to professional bodies
7. Free access to all English Heritage sites for you and up to six friends and family members
8. 25% discount in our shops and cafes
9. Enhanced maternity, paternity or shared parental leave
10. Options to buy additional leave
11. An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
12. Opportunities to go to some of our great live music and history events

This is a great opportunity for you to play a key role in delivering a wide variety of events, activities, and venue hires at English Heritage sites. Working flexibly to support wherever you're needed, you'll ensure high standards of safety, quality, and customer satisfaction. Whether taking the lead on delivery or supporting site teams, you will be a vital link between operational teams, central colleagues, and external stakeholders. This is an exciting opportunity to make a real impact, supporting and delivering exceptional events and venue hires across English Heritage's unique and inspiring locations.

As National Events & Venue Hire Delivery Coordinator, you will plan, coordinate, and deliver a variety of events and venue hires across the English Heritage portfolio of sites. You will work closely with site teams, the central visitor experience and engagement team, and the venue hire sales team to ensure seamless planning and execution of events and hires. Acting as the on-site point of contact during events and hires, you will ensure smooth operations and excellent customer experiences.

You will also:

1. Ensure all events and hires comply with health and safety legislation, licensing requirements, and English Heritage policies.
2. Identify opportunities to enhance the events and venue hire programme, working in collaboration with the National Events and Venue Hire Delivery Manager, the Visitor Experience Creative Producer and Programmer and the Venue Hire Sales Team.

To be considered as a National Events & Venue Hire Delivery Coordinator, you'll need:

1. Experience delivering events and venue hires in outdoor, heritage, or high-profile settings.
2. Experience preparing event management plans and risk assessments.
3. Able to manage multiple tasks and priorities effectively.
4. Able to work collaboratively with diverse teams and stakeholders.
5. Full UK driving license.

Interviews will be held in the week commencing 19th May at the English Heritage offices located on Wood Street, London.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/

Everybody's welcome at English Heritage. Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

You will need to refer to the following documents when completing your application.