National Account Support and Sales executive

Altegra Integrated Solutions Limited.; South Petherton; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated National Account Support and Sales Executive to join their dynamic team. This role is ideal for someone who thrives in a supportive environment, with responsibilities that include assisting the National Account Manager, managing customer relationships, and ensuring compliance with service agreements. The company offers a range of benefits, including generous holiday allowances, health care plans, and opportunities for ongoing training and career development. If you are organized, detail-oriented, and enjoy working collaboratively, this is the perfect opportunity for you.

Benefits

Up to 27 days holiday

Health care cash plan

Employee Assistance Programme

Cycle to work scheme

Refer a friend bonus

Long Service Awards

Life Event Day

Qualifications

• Knowledge of the MHE industry is advantageous.
• Strong IT skills and ability to learn new software.

Responsibilities

• Support the National Account Manager with administration tasks.
• Ensure compliance with Service Level agreements.
• Generate sales reporting for internal meetings.

Skills

Interpersonal Skills

Communication Skills

IT Skills (Outlook, Excel, Word)

Customer Relationship Management

Sales Skills

Tools

CRM Software

Protean Forklift Software

Job description

National Account Support and Sales Executive

Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.

About the Role

This role will suit a highly motivated driven individual who enjoys supporting colleagues, is very organised and has a great attention to detail. The main responsibility is to support the National Account Manager to ensure the back-office support of these accounts is maintained to the highest level.

Responsibilities

1. Assisting NAM with all aspects of administration associated with allocated accounts
2. Working with the service team to ensure compliance with Service Level agreements
3. Working with the sales team to proactively share end-of-contract machines coming back into the business
4. Quote building & preparation
5. Review meeting preparation and data management
6. Attending customer meetings with NAM
7. Actioning daily customer requests/reports
8. Generating sales reporting for internal sales meetings
9. Assisting with invoice queries
10. Daily customer engagement
11. Fleet optimization planning and reporting
12. VOR monitoring/prop arrangement
13. RAMS framework/support/enforcement

Candidate Requirements

1. A sound knowledge of the MHE industry would be advantageous
2. Good IT skills including Outlook, Excel, Word and Internet Explorer
3. The ability to learn to use our CRM and internal Protean forklift software
4. Ability to work alone and as an integral part of a team
5. Enjoy selling, challenges & successes and working with others
6. Ability to build strong relationships with dealers and sales teams alike
7. Strong interpersonal and communication skills
8. High focus on customer relationships

What We Offer:

1. Up to 27 days holiday (plus bank holidays) depending on length of service
2. 2 x basic salary death in service payment, payable to your nominated recipient
3. Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, annual health checks, etc.
4. Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships
5. Employee Assistance Programme
6. Ongoing training and career opportunities
7. Cycle to work scheme
8. Refer a friend bonus £500 per person – terms apply
9. Long Service Awards on 10, 20 and 30 years
10. Life Event Day - Getting Married, Moving Home, Graduating