National Account Support Administrator

Bidfood; Salford; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Pension with company contribution

Life cover

Health plan

confidential support and counselling

Job summary

Bidfood Group is seeking a proactive Support Administrator to work within our Business Support Centre in the National Account team. You will deliver day-to-day administrative support to the sales teams, maintain and verify customer contract pricing, organise samples and allocations, and produce price lists while analysing data to support business decisions.

In a busy, friendly environment, you will be the primary contact for national account teams and customers, ensuring service excellence and

Qualifications

• Previous experience of working within fast paced sales administration environment
• A pragmatic approach to problem solving
• Exceptional communication skills for working with a diverse range of people
• Ability to generate, read and understand sales data, along with good attention to detail
• Flexible approach- thinking about what ‘could be’

Responsibilities

• Deliver administrative support to our sales teams in the Business Support Centre
• Maintain and verify customer contract pricing, organise customer samples and allocations, and handle price list production
• Analyse spreadsheets and data to support pricing and orders
• Act as primary contact point for all national account teams and customers, providing service excellence and timely resolutions
• Help our colleagues and customer business grow by staying busy and proactive

Job description

About the role

Where has your journey taken you so far?

There’s no two ways about it, foodservice is fast and complex, so you’ll need:

• Lots of enthusiasm, motivation, positivity and curiosity to learn
• Previous experience of working within fast paced sales administration environment
• A pragmatic approach to problem solving
• Ability to adapt to dealing with different customers and business’
• Exceptional communication skills for working with a diverse range of people
• A passion for helping others and providing customer service that is above and beyond
• Ability to generate, read and understand sales data, along with good attention to detail
• Flexible approach- thinking about what ‘could be’

If that sounds like you, why not make our journey your journey?

Play an important part in our journey

Working in the Business Support Centre you and the National Account Support team you will be responsible for ensuring that you provide the best day to day support to the Bidfood team of National Account Managers and their customers. As a key member of the team you will be responsible for supporting both internal and external customers: ensuring deadlines are met across all areas within our business.

Working in our busy and friendly team, the role of our Support Administrator is to deliver administrative support to our sales teams, by maintaining and verifying customer contract pricing, organising customer samples and allocations, price list production and analysis of spreadsheets and data.

The role is the primary contact point for all our national account teams and customers providing service excellence to reach resolutions and enhance their customer experience.

The role is varied, rewarding and will keep you busy as you help our colleagues and customer business grow.

About us

Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

A journey that gives back

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

The essentials

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

The extras

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.

We want everyone to join our journey

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!