National Account Support Administrator

Bidfood UK; Manchester; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Life cover

confidential support & counselling

Health plan with digital GP and cash-­

Exclusive discounts

Job summary

Bidfood UK is seeking a proactive Support Administrator to join our Business Support Centre. You will deliver essential administrative support to our sales teams and national account customers, handling pricing, samples, and data analysis to ensure smooth operations.

In this role you will be the main contact for national account teams, delivering high-quality service and helping customer business grow. A flexible, detail-oriented approach is valued in our friendly team.

Qualifications

• Previous experience of working within fast paced sales administration environment
• Excellent communication skills for working with a diverse range of people
• Strong problem solving and data reading abilities
• Attention to detail and ability to generate/understand sales data
• Flexible mindset and willingness to take on varied tasks

Responsibilities

• Provide day-to-day administrative support to the National Account Managers and customers
• Support both internal and external customers; ensure deadlines are met across the business
• Maintain and verify customer contract pricing, organise samples and allocations, produce price lists, and analyse spreadsheets and data
• Be the primary contact point for national account teams and customers, delivering service excellence
• Contribute to the growth of colleagues and customer business through proactive support

Job description

About the role

Where has your journey taken you so far?

There’s no two ways about it, foodservice is fast and complex, so you’ll need:

• Lots of enthusiasm, motivation, positivity and curiosity to learn
• Previous experience of working within fast paced sales administration environment
• A pragmatic approach to problem solving
• Ability to adapt to dealing with different customers and business’
• Exceptional communication skills for working with a diverse range of people
• A passion for helping others and providing customer service that is above and beyond
• Ability to generate, read and understand sales data, along with good attention to detail
• Flexible approach- thinking about what ‘could be’

If that sounds like you, why not make our journey your journey?

Play an important part in our journey

Working in the Business Support Centre you and the National Account Support team you will be responsible for ensuring that you provide the best day to day support to the Bidfood team of National Account Managers and their customers. As a key member of the team you will be responsible for supporting both internal and external customers: ensuring deadlines are met across all areas within our business.

Working in our busy and friendly team, the role of our Support Administrator is to deliver administrative support to our sales teams, by maintaining and verifying customer contract pricing, organising customer samples and allocations, price list production and analysis of spreadsheets and data.

The role is the primary contact point for all our national account teams and customers providing service excellence to reach resolutions and enhance their customer experience.

The role is varied, rewarding and will keep you busy as you help our colleagues and customer business grow.

About us

Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

A journey that gives back

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

The essentials

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

The extras

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.

We want everyone to join our journey

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!