National Account Manager OOH

itsu; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Company pension

Work from abroad

Employee discounts

Free lunch

Retail discounts

Training budget

Job summary

itsu is seeking an energetic Account Manager to own a portfolio of grocery and online accounts, delivering KPI targets and managing pricing and promotions in collaboration with RGM. You will liaise with marketing to build support plans, drive growth, and nurture buying relationships.

The ideal candidate will have excellent communication, a self-starter attitude, and a real passion for food, with online retail experience preferred.

Qualifications

• Excellent communication to develop and manage key buying relationships.
• Flexible, can-do attitude, willing to work with others in a small team, a real self-starter.
• Energy to work within a rapidly growing business that is constantly evolving.
• A passion for food.
• Ideal but not required: experience working with online customers e.g. Ocado & Amazon.

Responsibilities

• Delivering the business KPIs within your accounts.
• Full Account Management responsibility for all accounts.
• Delivery of the volume and value forecast and internal P&L reporting.
• Ownership of the pricing and promotional strategy alongside the RGM.
• Collaborating with the marketing team to build support plans and execute them with customers.

Skills

Communication skills

Self-starter

Adaptable

Passion for food

Online sales

Job description

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu [grocery], which this role falls under, takes the itsu brand into supermarkets, health food stores, online, wholesale and internationally with products such as crispy seaweed thins, frozen gyoza & bao, brilliant's broth, rice'noodles & miso'easy to name a few…

the ideal candidate:

• Excellent communication skills to enable you to develop and manage a number of key buying relationships
• A flexible, can-do attitude with the willingness to work closely with others within a small team, a real self-starter
• The energy to work within a rapidly growing business that is constantly evolving and growing
• A passion for food
• Ideal but not required: experience working with online customers e.g. Ocado & Amazon

D&I statement:

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

Scope of the role:

• Delivering the business KPIs within your accounts
• Full Account Management responsibility for all accounts
• Delivery of the volume and value forecast and internal P&L reporting
• Ownership of the pricing and promotional strategy alongside the RGM
• Collaborating with the marketing team to build support plans and execute them with customers

what we offer:

• 25 days holiday + bank holidays (two bank holidays are interchangeable for other religious holidays)
• Health insurance
• Company pension scheme
• Opportunity to work from abroad (2 weeks)
• 50% employee discount in itsu shops
• Free itsu lunch
• Discounts at major retailers
• A sizeable training budget to support your ongoing development