National Account Manager – On-Trade Wine

Hollybank Trustees Ltd; Ditchling; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Ridgeview Wine Estate in East Sussex is seeking a National Account Manager to lead and expand our on-trade relationships across regional and national accounts. You will own key wholesale, contract catering and multi-site operators, driving distribution, listings and profitable growth.

The role blends strategic account planning, commercial negotiations and hands-on delivery, with responsibilities including training, tastings, and representing Ridgeview at industry events across the UK.

Qualifications

• Proven experience of managing national or key accounts within drinks, hospitality or fast-moving consumer goods.
• Demonstrable record of delivering growth across on-trade accounts.
• An established network across the UK on-trade sector.
• Strong commercial judgement and negotiation skills, including experience of managing pricing and profitability.
• Excellent relationship management and communication skills, with the ability to engage and positively influence customer networks.
• Strong organisational, planning and account management capability.
• A proactive and practical approach, with the ability to take responsibility and follow opportunities through to delivery.
• The ability to work collaboratively and effectively within a lean, entrepreneurial team.

Responsibilities

• Manage and develop Ridgeview’s relationships with key regional and national on-trade and route-to-market customers.
• Create and deliver strategic account plans that support Ridgeview’s on-trade ambitions.
• Identify and secure new listings, menu placements and distribution opportunities.
• Deliver agreed volume, revenue and profit targets across your accounts.
• Lead pricing, contract and commercial negotiations.
• Manage account-level profitability, budgets and sales forecasts.
• Use customer, category and market insight to identify opportunities and improve performance.
• Work collaboratively with Ridgeview’s marketing, operations and distribution partners to deliver customer initiatives.
• Build trusted relationships with buyers, category managers, wholesale sales teams and on-trade operators.
• Deliver training, tastings and engaging educational sessions for customers and trade partners.
• Represent Ridgeview professionally at customer meetings, trade tastings and industry events.
• Maintain accurate account, sales and pipeline information through Ridgeview’s CRM systems.

Job description

Ridgeview Wine Estate in East Sussex is seeking a National Account Manager to lead and expand our on-trade relationships across regional and national accounts. You will own key wholesale, contract catering and multi-site operators, driving distribution, listings and profitable growth.

The role blends strategic account planning, commercial negotiations and hands-on delivery, with responsibilities including training, tastings, and representing Ridgeview at industry events across the UK.