National Account Manager - Impulse (Foodservice) 12 month FTC

CIPHR Limited.; London; Hybrid; GBP 48,000 - 58,000; Full time

Job summary

An established industry player seeks a National Account Manager to drive sales and market share in the Foodservice sector. This exciting role involves building relationships, executing Joint Business Plans, and fostering collaboration across teams. With a focus on profitability and sustainability, you will be instrumental in expanding the company's footprint. Enjoy a supportive environment that values your growth and well-being, while being rewarded with competitive compensation and perks. If you are passionate about building real relationships and making an impact, this opportunity is perfect for you.

Benefits

Bonus

Pension

Life Cover

Chocolate Allowances

Discounts

Birthday Day Off

Giveaways

Personal Incentive (£100)

Qualifications

• Proven sales experience within a major FMCG organization.
• Strong leadership qualities to motivate and develop others.
• Excellent analytical skills managing P&L, budgets, and investments.

Responsibilities

• Achieving sales, profit, and market share objectives through joint planning.
• Building credible relationships across the customer base.
• Delivering annual plans and budgets in line with company strategy.

Skills

Sales Experience

Leadership Skills

Communication Skills

Analytical Skills

Negotiation Skills

Networking Skills

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

National Account Manager - Impulse (Foodservice) 12 month FTC

We are a premium chocolate manufacturer established in 1845, operating in over 86 countries worldwide. Guided by our global purpose to Enchant the World with Chocolate and our UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and proud of our people, our values-led culture, and our iconic brands such as LINDOR & GOLD BUNNY.

We are also one of the few bean-to-bar chocolate makers in the world, controlling every step of our production process.

Location

This role is based in Feltham, London, with a hybrid working model (60% in the office, 40% WFH). From late 2025 / early 2026, our Head Office will move to Richmond Upon Thames.

Role Overview

Starting ideally on 30th June 2025, you will be responsible for achieving sales, profit, and market share targets for the account. This will involve developing and executing joint plans with key trading teams and fostering long-term growth strategies.

Key Responsibilities

1. Develop credible relationships within the customer base and with internal stakeholders to align and execute Joint Business Plans.
2. Gain deep insights into the retailer and network within the account to expand Lindt's business.
3. Manage customer relationships professionally at appropriate levels.
4. Win new business through networking, trade shows, sampling events, and relationship building.
5. Focus on account profitability and sustainability in the short to mid-term.
6. Deliver annual plans and budgets aligned with company strategy.
7. Build and implement robust Joint Business & Account Plans.
8. Implement Snacking and NPD initiatives via the Foodservice partner.
9. Drive growth through portfolio strategies to meet NTS, RSV, profit, and market share goals.
10. Optimize commercial spend and support sustainable growth of Lindt NNP.
11. Collaborate with cross-functional teams internally and externally.

Candidate Requirements

• Proven sales experience within a major FMCG organization.
• Successful track record in managing and executing Joint Business Plans.
• Strong leadership qualities capable of inspiring and developing teams.
• Effective communication and networking skills.
• Performance-driven, tenacious, and goal-oriented.
• Ability to work cross-functionally internally and externally.
• Excellent analytical skills with P&L, budget, and investment management experience.
• Good negotiation and presentation skills.
• IT proficiency in MS Word, Excel, PowerPoint, Outlook.

Compensation and Benefits

The salary range for this role is £48,000 - £58,000 plus a car. Benefits include bonus, pension, life cover, chocolate allowances, giveaways, discounts, a £100 personal incentive, a birthday day off, and more.

Our Culture and Values

We foster a safe environment for everyone to be themselves, empowered, represented, celebrated, and included, reflected in our ‘dress for your day’ policy and DE&I initiatives. Our core values—Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly, and Making An Impact—guide our daily actions.

What We Offer

Join us for an exciting opportunity in a fast-growing organization that supports your growth, well-being, and career aspirations, providing a supportive environment to thrive and make an impact.