National Account Manager - Ecommerce

PZ Cussons; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

PZ Cussons is seeking an ambitious National Account Manager for Ecommerce in Manchester. The ideal candidate will drive sales, develop strategic relationships, and manage the P&L of key accounts, primarily focusing on Amazon. This role offers a chance to lead the transformation within the e-commerce sector of a FTSE-250 company with strong brand recognition and growth potential.

Benefits

Flexible working with hybrid policy

Finish at 1pm every Friday

Commitment to diversity and inclusion

Qualifications

• Minimum of a graduate degree preferred.
• Sales growth management experience crucial.
• Proficient in Microsoft Excel and PowerPoint.

Responsibilities

• Develop and implement JBP strategies for account management.
• Oversee P&L for Amazon and drive sales performance.
• Collaborate with cross-functional teams for execution.

Skills

Sales experience

Relationship-building

Analytical skills

Education

Graduate degree

Tools

Microsoft Excel

PowerPoint

Job description

National Account Manager - Ecommerce, Manchester

Client:

PZ Cussons

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

9b6b920966e4

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

POSITION SNAPSHOT

Job title: National Account Manager - Ecommerce

Location: Manchester

Contract type: Permanent

Who are we:

At PZ Cussons, we make some of the UK’s best-loved brands – think Original Source, Carex, Imperial Leather, Sanctuary Spa, Childs Farm and more. We’re a FTSE-250 business with global reach and bold ambitions.

Job Purpose:

We are looking for an ambitious and commercially minded sales driven professional ready to take the next step in their career as part of Ecommerce, to build a best-in-class high performing pureplay sales team. The ideal candidate will have a strong background in sales, exceptional relationship-building skills and a thorough understanding of the FMCG environment.

Function/Business Unit Overview:

This role sits in our UK and Europe Distributor and Ecommerce Sales team, reporting into a Senior National Account Manager. The role currently manages one National Account Executive.

Key Duties and Responsibilities

Make an impact – the focus will initially be on a 1p vendor model and to deliver on and above the budget. You will create a compelling JBP and translate the strategy into execution. Work cross functionally to make things happen.

Track performance within the dashboard and bring the updates back to the Amazon Turbo Team in line with the KPIs set.

This role will create/support a consumer facing, brand building Commercial Plan for Amazon.

It will be the guardian and steward of the PZ Brands with our Amazon agency

The role will work with the Amazon agency to drive decision making based on the insight to continue to course correct business plans

It will own the Amazon account and be responsible for the P&L, pricing, forecasting, and preparing weekly sales numbers.

Work with Demand Planning team to ensure forecasts are accurate and in line with targets and customer requirements.

You will be the person that Amazon want to work with and act on agility so we are always delivering on or ahead of expectations.

You will have the autonomy to work on channel specific innovation when there is an insight that comes from a consumer need.

Work with the SNAM on Amazon international expansion as we plan to Launch into Europe.

Get stuck in - You will need to flex your day to day focus to support critical needs of the business as we grow.

Exceptional organisational and planning skills with the ability to manage multiple resources, priorities and deliverables to tight deadlines · Able to drive change to business practices by working effectively across a global organisation and understanding different perspectives

Create and foster a high-performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement.

Consistently identify improvement and innovation opportunities within the team and implement processes, ways of working or facilitate training to address improvement opportunities.

You will build the working practices of PZ Cussons into industry leading best practice as well as other projects as and when required

You will be in the detail working to improve our efficiencies in the Amazon supply chain reducing fines and improving profitability

You will be agile and happy to work at pace.

In partnership with the agency, you will:

Analyse account performance and market behaviours to identify opportunities, optimise and grow the account.

Develop standardised processes and optimise best practices that are implemented

If you want to join a business in transformation with exciting growth plans and the opportunity to work flexibly with a 2-3 days hybrid policy and finish at 1pm every Friday, apply to work for us today!

Please note that we are not able to offer visa sponsorship or assist with relocation support for this role. Applicants must have the right to work in the country where this role is located before applying.

At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers.

If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.

What exactly is required?

Experience

• Ideally a graduate with a degree.
• Experience in eCommerce preferred but not essential.
• Experience of working with external partners preferable but not essential
• Demonstrate success in managing and developing sales growth with through optimal JBPs
• Ideally (but not essential) worked with consumers/brands in Pureplay / Ecommerce role to create mutually profitable long-term working relationships
• Understanding of the retail, media & digital landscape to understand how this all fits together as part of a brand channel strategy.
• Strong proficiency in Microsoft Excel demonstrating the use of analysis to develop plans
• Strong proficiency in PowerPoint
• Experienced in tracking and reporting on brand and commercial performance
• You should have an appetite to represent and grow the world’s leading brands, directly contributing to their success within the most competitive marketplace – Amazon.
• As importantly, you will be a key protector and driver of the culture within the Ecommerce Team.
• You will be a strong influencer, communicator and can collaborate effectively at all levels.
• You will be able to influence and inspire using both hard and soft management skills

Decision Making

• Strong Communicator/Influencer – demonstrates some experience in influencing immediate stake holders internally and externally at same level and above with aptitude in storytelling, presentation writing and delivery.

Corporate, Industry and Professional Governance

• Experience & passion for Ecommerce
• Passionate about FMCG / Consumer facing retail brands & products

Project Management Methods

• Adapt at working to Product launch and executing Marketing toolbox / content.
• Strong commercial mindset to manage JBP negotiations, outcomes, and outputs

Organisational Awareness

• Ability to work with external business partners e.g. Amazon agency and can represent our brands and company with such business partners
• Ability to see the big picture while getting it done and be hands on.
• Ability to work in new more entrepreneurial environments and excels in more start up type situations
• Resilience in an ambiguous environment

P&L

• Excellent P&L understanding that flows into a desirable JBP
• Highly organised and capable of juggling many tasks at once, thrives in a fast-paced environment
• Sees big picture and can interact with confidence toward external partners
• Flexible, adaptable and able to follow direction
• Ability to influence other functions
• Team Player
• Coaching skills

Key Behaviours

Refer to the PZC Behaviour Model and review the descriptors for the appropriate role level. Consider examples of what good needs to look in the context of this role and that will be critical in demonstrating in order to be successful.

Note: It’s important that requirements are directly relevant to the job and would not discriminate on the grounds of gender, age, marital status, social class, colour, race, sexual orientation, ethnic origin, creed, religion or disability.

This table provides bullet point examples of accountabilities and statements describing indicative knowledge, skills and experience that could be used to describe a role at this grade. Managers completing role profiles may wish to use these to inform and adapt statements for their own role requirements.

Generic Accountabilities

Indicative Knowledge, Skills and Experience

Plan and organise own workload, typically planning from weeks to a few months ahead, ensuring delivery of agreed objectives in line with commercial requirements

Experience of Wholesale and/or Distribution, preferably in the EU region

Develop positive working relationships with colleagues and external stakeholders to assist in achieving objectives for own area

Strong analytical skills. Ability to analyse data and draw conclusion

Typically roles help to develop within set parameters and defined processes and procedures, ensuring delivery in line with stated need.

Ability to support others by sharing technical knowledge and providing advice

May manage or assist with projects under guidance ensuring delivery of project outputs in line with specified objectives

Consumer and market awareness relevant to own specific area of business

Ensure own compliance with appropriate standards, policies and regulations, and the identification and management of risks in own area, escalating where appropriate

Ability to manage and plan own workload to deadlines, including handling conflicting and changing priorities

Identify opportunities to deliver continuous improvement in own area to enhance the consumer and category offer

Strong communication skills, including the ability to communicate effectively with stakeholders and colleagues

Ensure knowledge of regulations, policies and procedures in own area is up to date and be able to apply these quickly to different situations.

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Created on 29/06/2025 by TN United Kingdom