National Account Manager Costco

Diageo; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global beverage company in London is seeking a National Account Manager for Costco. You will be responsible for driving the commercial performance of luxury brands and managing customer relationships. The ideal candidate has prior national account sales experience and strong analytical skills. This exciting role offers opportunities for growth and the chance to work with iconic brands.

Qualifications

• Experience in National Account sales is required.
• Strong numerical and analytical skills are necessary.
• Ability to adapt communication style is essential.

Responsibilities

• Drive commercial performance of Diageo brand in Costco.
• Lead a National Account Executive and manage back-office operations.
• Engage in strategic conversations with customers.

Skills

National Account sales experience

P&L literacy

Relationship-building

Influencing stakeholders

Time management

Entrepreneurial approach

Attention to detail

Job description

Job Description :

Job Title: National Account Manager Costco

This is a 6-month secondment opportunity.

About the Function:

Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.

We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.

About the role:

There is an exciting new opportunity to come and join Diageo Luxury Company Off-Trade Team as the National Account Manager for Costco. In this role you will have the opportunity to lead the commercial performance of our premium and luxury brands through rigorous commercial management and relentlessly seeking opportunities to drive performance through activation and sell out initiatives. Your responsibilities will include managing performance, launching new products and promotions, owning forecasts, and driving mutual growth plans. You will bring keen attention to detail and a dedicated attitude in addition to an entrepreneurial spirit.

Role Responsibilities:

• Drive commercial performance of Diageo brand in Costco and Majestic Wines with a focus on our luxury portfolio. Rigorous performance management, unlocking growth opportunities, and enhancing sustainable profit delivery in alignment with Diageo's premium brand standards.
• Operate as a leader within the sales organisation & an ambassador for the channel and our brands demonstrating passion, energy & tenacity with challenging customers.
• Ensure all customer data and information are meticulously managed to support robust customer relationships and strategic decision-making.
• Coaching and day-to-day management of a NAE to ensure excellence in back-office management and constantly looking for ways to improve this.
• Ability and confidence to make the necessary informed recommendations to course correct when required to ensure activities are successfully delivered
• Maintain strong ownership of customer relationships by employing effective negotiation, persuasion, and conflict resolution skills to foster trust and collaboration.
• Own promotional activities, new line setups, pricing strategies (both internal & external), and catalogue management to ensure premium presentation across platforms.
• Conduct detailed account forecasting to manage results both internally within Diageo and externally with Costco
• Engage in strategic conversations with customers/buyers ensuring key commercial plans align with Diageo's luxury brand objectives.
• Envision the full Diageo multifunctional team into our vision and growth ambition with Costco and the role they play to deliver it. Found strong collaborative relationships with RGM, Brand, Innovation, Supply and commercial finance.

Key outcomes:

• Deliver annual financial objectives by aligning with Diageo Luxury Company brand ambitions and market expectations.
• Develop and implement a collaborative commercial relationship with Costco, focusing on execution to maximise return on investment and achieve brand and profit targets.
• Successfully activate commercial and brand-building growth drivers through analysis and insights into customer strategy and consumer behaviours specific to Diageo brands and the luxury segment.
• Act as a leader within the wider team, sharing standard methodologies and fostering a culture of coaching and development that improves our commercial capability standards in the luxury market.
• Deliver exceptional results for both customers and Diageo by maintaining a sustained commitment to priority outcomes through effective cross-functional collaboration with multiple resources, each contributing to building strong customer relationships.

Experience / skills required:

• Previous National Account sales experience.
• Robust and Rapid commercial understanding, P&L literacy - highly developed numerical and analytical skills
• Excellent relationship-building and communication skills – ability to adapt style as needed.
• Ability to influence stakeholders at all levels and ability lead through others to deliver objectives.
• Strong time management & prioritisation skills.
• Entrepreneurial approach and ability to bring ideas to execution.
• High attention to detail.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.

Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type :

Regular

Primary Location:

1HQ

Additional Locations :

Job Posting Start Date :

2025-07-09