National Account Manager

Fox's Burton's Companies (FBC) UK; St Albans; Remote; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a National Account Manager to drive business growth and manage key customer relationships. This exciting role involves delivering budgeted volume, revenue, and margin through strategic business planning and negotiation. You will be responsible for managing the full P&L for designated customers and ensuring effective communication across departments. If you have a passion for the food industry and a proven track record in account management, this is your chance to make a significant impact in a dynamic and inclusive environment. Join a company that values innovation and diversity, and help shape the future of iconic brands.

Qualifications

• Experience in managing food retailer accounts as Account Manager or similar.
• Ability to use category insights for compelling selling stories.

Responsibilities

• Deliver budgeted financials across Brand and Retailer Own Brand.
• Negotiate business plans with key customers to achieve targets.
• Manage trade spend to ensure full return on investment.

Skills

Account Management

P&L Management

Negotiation Skills

Category Insights

Financial Forecasting

Education

Bachelor's Degree in Business or related field

Tools

Excel

CRM Software

Job description

Date: Apr 2, 2025

Location:

St Albans, GB

Place of Work: Remote

Company Description

We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).

FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.

We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.

We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader.

Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.

About The Role

We're looking for a National Account Manager to join our team here at FBC UK!

The purpose of the role is to deliver budgeted Vol, Revenue & Margin in designated customers through execution of business plans which focus on core range, NPD listings and activation, filling distribution gaps and promotional activity. The role is accountable for negotiating mutually beneficial business plans with key customers to help deliver the above.

Main Responsibilities

• Deliver budgeted financials across Brand and Retailer Own Brand.
• Develop compelling business plans for assigned Customers.
• Negotiate all JBPs within agreed boundaries.
• Accountable for the full P&L for designated Customers.
• Carefully and judiciously manage all trade spend to ensure full r.o.i.
• Forecasting monthly, quarterly, and annually.
• Accurately manage the internal set up of all customer prices and terms.
• Document and control key account communication – pricing, promotions, range, co-ordination of category work where applicable.
• Lead range review negotiations with the support of the Category Manager.
• Post analysis of activity and communication of relevant insight.
• To be the internal face of designated customers, ensuring each department understands what is important.
• Reporting weekly performance against budget, targets and forecast providing variance analysis.
• Relevant account administration.
• Plan and execute account marketing spend.
• Cross functional project involvement both internally and externally.
• Empowered to make some day to day account decisions within boundaries.

Who We Are Looking For

• Experienced in managing food retailer accounts is preferable either as an Account Manager / Executive or similar role.
• Uses Category insights to create a compelling selling story and to conduct reviews.
• Managed the full P&L.
• A good understanding of Retailer Brand management within the Grocery channel would be advantageous.

Diversity Statement

FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.