National Account Manager

Tesco Mobile Ltd; Oldham; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Booker Group in the United Kingdom seeks a National Account Manager to manage national accounts, build strong relationships and deliver profitable growth across food distribution and wholesale sectors. You will work with internal teams to ensure exceptional service and meet customer expectations, while identifying opportunities to extend product ranges and develop commercial strategies.

Ideal candidates will have proven experience in senior national/account management roles, strong negotiation

Qualifications

• Experience in National Account Manager, Key Account Manager or similar commercial role.
• Experience in food distribution, foodservice, FMCG, wholesale or related sector.
• Excellent negotiation and influencing skills.
• Experience managing commercial agreements.
• Strong analytical and financial awareness.
• Excellent communication and presentation skills.
• Ability to build long-term relationships with customers.
• Strong organisational skills and ability to manage multiple priorities.

Responsibilities

• Manage and develop relationships with national customers.
• Develop and implement account plans and commercial strategies.
• Identify opportunities to extend product range and maintain customer profitability.
• Prepare and present regular customer reviews and business updates.
• Monitor market trends and customer requirements.
• Collaborate with supply chain, operations, IT and finance to ensure service delivery.
• Review forecasted customer demand and manage commercial reviews.
• Resolve customer issues quickly and professionally.
• Identify and develop new business opportunities within existing and prospective national accounts.

Skills

Negotiation

Influencing skills

Analytical skills

Financial awareness

Communication skills

Relationship building

Time management

Driving licence

Travel willingness

Job description

As National Account Manager, you will be responsible for managing one or more of our amazing customers.

You will maintain and develop strong relationships with key decision-makers, maintain commercial disciplines, identify other commercial opportunities and work closely with internal teams to deliver exceptional customer service and profitable growth.

This is an excellent opportunity for a candidate who understands the food, FMCG, foodservice or wholesale sector and enjoys working in a fast-paced, commercially driven environment.

• Manage and develop relationships with national customers.
• Develop and implement account plans and commercial strategies.
• Identify opportunities to add value, extend product range and maintain customer profitability.
• Prepare and present regular customer reviews and business updates.
• Monitor market trends, competitor activity and customer requirements.
• Work closely with all internal departments supply chain, operations, I.T. and finance teams to maintain excellent customer delivery and service.
• Review forecasted customer demand periodically
• Manage commercial reviews
• Resolve customer issues quickly and professionally.
• Ensure customer expectations are understood and consistently exceeded.
• Identify and develop new business opportunities within existing and prospective national accounts.

We are looking for someone who is commercially minded, customer-focused and confident operating at a senior level with major customers and key stakeholders in Best.

You will ideally have:

• Proven experience in a National Account Manager, Key Account Manager or similar commercial role.
• Experience within food distribution, foodservice, FMCG, wholesale or a related sector.
• Excellent negotiation and influencing skills.
• Experience managing commercial agreements
• Strong analytical and financial awareness.
• Excellent communication and presentation skills.
• The ability to build credible, long-term relationships with customers.
• Strong organisational skills and the ability to manage multiple priorities.
• A proactive, results-driven approach.
• A full UK driving licence and willingness to travel nationally, where required, including visits to other depots and face to face meetings with customers

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergro upjobs.co.uk