National Account Manager

Booker Group plc; Oldham; Hybrid; GBP 42,000 - 68,000; Full time

Benefits offered by this job

Tesco discount 10% (15% during 4 days)

F&F Clothing discount 20%

Contributory Pension

Life assurance 1 year (3 years if in/p

Health and Wellbeing support

Healthcare cash plan

Exclusive deals site

Holiday package and bank holidays

Career progression opportunities

Job summary

Booker Group plc is seeking an experienced National Account Manager to lead one or more major customers. You will build strong relationships with senior decision-makers, manage account plans, and drive profitable growth across the customer base.

You will work with internal teams—supply chain, operations, IT and finance—to deliver exceptional service and commercial outcomes while exploring new business opportunities within national accounts.

Qualifications

• Proven experience in a National Account Manager or similar role.
• Experience in food distribution, foodservice, FMCG, wholesale or related sectors.
• Excellent negotiation and influencing skills.
• Experience managing commercial agreements and terms.
• Strong analytical and financial awareness.
• Excellent communication and presentation skills.
• Ability to build long-term relationships with customers.
• Strong organisational skills and multitasking ability.
• Full UK driving licence and willingness to travel nationally.

Responsibilities

• Manage and develop relationships with national customers.
• Develop and implement account plans and commercial strategies.
• Identify opportunities to extend product ranges and maintain profitability.
• Prepare and present regular customer reviews and business updates.
• Monitor market trends, competitor activity and customer requirements.
• Collaborate with supply chain, operations, IT and finance to ensure service levels.
• Review forecasted customer demand periodically.
• Lead commercial reviews and performance discussions.
• Resolve customer issues quickly and professionally.
• Ensure expectations are understood and exceeded.
• Identify and develop new business opportunities within existing and prospective accounts.

Skills

National Account Manager

Negotiation

Influencing skills

Analytical skills

Financial awareness

Communication

Presentation

Relationship building

Organisational skills

Driving licence

Travel readiness

Job description

The following content displays a map of the jobs location - Salmon Fields, Royton, Oldham, Lancashire

Weekend On-Call, Working pattern discussed at interview

Competitive

Working Hours:

Location:

Salmon Fields, Royton, Oldham, Lancashire

Closing Date:

11/09/2026

Job Category:

Marketing

Dept/Region:

Best Food Logistics

Business Area:

Best Food Logistics

What's in it for you

The additional Benefits of being part of the BEST team!

• 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
• 20% discount on F&F Clothing
• Contributory Pension.
• 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
• An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
• A great holiday package + bank holidays
• Opportunities for career progression and professional development
• The opportunity to play a key role in the continued growth of an ambitious food distribution business.

Why Join Us?

At Best, our people are at the heart of our success. We are looking for someone who wants to make a genuine commercial impact, build lasting customer partnerships and be part of a growing business.

If you are an experienced account manager with a passion for the food industry and a proven ability to deliver excellent service and profitable growth, we would love to hear from you.

About the role

As National Account Manager, you will be responsible for managing one or more of our amazing customers.

You will maintain and develop strong relationships with key decision-makers, maintain commercial disciplines, identify other commercial opportunities and work closely with internal teams to deliver exceptional customer service and profitable growth.

This is an excellent opportunity for a candidate who understands the food, FMCG, foodservice or wholesale sector and enjoys working in a fast-paced, commercially driven environment.

You will be responsible for

• Manage and develop relationships with national customers.
• Develop and implement account plans and commercial strategies.
• Identify opportunities to add value, extend product range and maintain customer profitability.
• Prepare and present regular customer reviews and business updates.
• Monitor market trends, competitor activity and customer requirements.
• Work closely with all internal departments supply chain, operations, I.T. and finance teams to maintain excellent customer delivery and service.
• Review forecasted customer demand periodically
• Manage commercial reviews
• Resolve customer issues quickly and professionally.
• Ensure customer expectations are understood and consistently exceeded.
• Identify and develop new business opportunities within existing and prospective national accounts.

You will need

We are looking for someone who is commercially minded, customer-focused and confident operating at a senior level with major customers and key stakeholders in Best.

You will ideally have:

• Proven experience in a National Account Manager, Key Account Manager or similar commercial role.
• Experience within food distribution, foodservice, FMCG, wholesale or a related sector.
• Excellent negotiation and influencing skills.
• Experience managing commercial agreements
• Strong analytical and financial awareness.
• Excellent communication and presentation skills.
• The ability to build credible, long-term relationships with customers.
• Strong organisational skills and the ability to manage multiple priorities.
• A full UK driving licence and willingness to travel nationally, where required, including visits to other depots and face to face meetings with customers

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*