National Account Manager

Danone; Chiswick; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A global food and beverage company seeks a professional to drive profitable growth through key customer management in Chiswick. The ideal candidate will manage customer profitability, ensure successful execution of promotional plans, and support junior team members. Strong strategic thinking and relationship-building skills are essential. The company offers a hybrid working environment promoting diversity and inclusion.

Qualifications

• Demonstrated strategic thinking with broader impact consideration.
• Effective communication to engage and build relationships.
• Ability to work independently and deliver results.
• Experience in commercial planning and P&L management.
• Understanding customer needs and delivering Joint Business Plans.

Responsibilities

• Manage customer profitability across all Danone categories.
• Ensure flawless execution of promotions and price management.
• Support and coach junior team members.

Skills

Strategic thinking

Relationship building

Independent problem solving

Commercial planning

Negotiation skills

Job description

Danoners are steering us to a more sustainable future, helping to make the world healthier. As a certified B-Corp, we have our Danone Impact Journey to 2025. This will only be possible with each and every one of our leaders.

Role Purpose:

Deliver profitable growth and excellent execution within a group of key customers in Route to Market. Developing and nurturing key contacts across their business as well as leading internal cross-functional teams to help create and deliver the company and account strategy

Key Activities:

• Customer Profitability: Net Sales, investment and customer profitability responsibility including all Danone categories, delivering annual, quarterly and monthly customer targets, and driving profitable growth for both Danone and our customers.
• Retail Execution: Ensuring flawless execution of agreed activations throughout the year, creating and managing regional manager relationships, regular store visits, and liaising with our Field team.
• Promotional and Price Management: Managing promotional and pricing plans, reviewing return on investment, and leading the building and execution of customer-specific plans.
• Team Development: Supporting junior team members, setting plans, engaging the team, and coaching on day-to-day challenges.

About you

We would like you to demonstrate the following key skills:

• Demonstrates strategic thinking and considers broader impact before decision-making.
• Builds strong relationships and communicates effectively to engage others.
• Works independently to solve challenges and deliver results.
• Skilled in commercial planning, negotiation, and managing P&L responsibilities.
• Understands customer needs through effective questioning and delivers demand-led Joint Business Plans (JBP).

About Danone

At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.

We believe in the benefits of working both in the office hub and at home, and our hybrid working framework is designed to support you in doing your best work.

Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs.

We are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.