National Account Executive eCOM, Essential Home

Reckitt; Slough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global consumer goods company is looking for a National Account Executive, eCommerce to enhance online retail partnerships on platforms like Amazon and eBay. The ideal candidate has experience in account management within the eCommerce sector and strong analytical skills. This role involves managing 3PL relationships, analyzing market trends, and achieving sales targets, offering an exciting opportunity in a dynamic environment.

Benefits

Employee Resource Groups

Parental benefits

Mental health programs

Global share plans

Qualifications

• Proven account management experience, ideally in eCommerce or FMCG.
• Strong analytical skills with proficiency in Microsoft Excel.
• Driven to take our business to the next level.

Responsibilities

• Manage relationships with 3PL partners on Amazon and eBay.
• Monitor account performance across sales, margin, and stock levels.
• Achieve targets for Net Revenue and Gross Margin.

Skills

Key Account Management

Ecommerce

Data Analysis

Field Sales Management

Consumer & Shopper Insights

Collaboration

Sales Negotiation

Education

Degree-level education

Tools

Microsoft Excel

Job description

Essential Home

With a trusted portfolio of world-class Air Care, Surface, Laundry and Pest Control products, the Essential Home team’s purpose is to Make a House Your Home. Fuelling this newly formed business and leadership team is a diverse and inclusive culture for all. Together, we’re shaping a team with a founder mentality: that listens and learns, and that is entrepreneurial, agile, and action oriented.

With high-quality brands such as Air Wick, Cillit Bang, Calgon and Mortein, now is an exciting time to join a dynamic company full of purpose, pace and energy, creating a truly unique learning and career opportunity for all.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels in highly competitive categories. This results in a dynamic, fast-paced environment where cross-functional teams collaborate to achieve success. We have around 10,000 salespeople worldwide, in roles ranging from Field Sales, Key Accounts, Trade Marketing to Category Development.

About the role

As a National Account Executive, eCommerce at Essential Home, you will play a pivotal role in driving the success of our online retail partnerships, especially through third-party logistics (3PL) partners on platforms like Amazon and eBay. You will be the main liaison, ensuring seamless collaboration and optimal performance in sales, margin, and stock management.

• Manage relationships with 3PL partners (selling on Amazon and eBay), acting as the primary contact
• Monitor account performance across sales, margin, and stock levels
• Achieve targets for Net Revenue, Gross Margin, and Net Working Capital
• Analyze data and market trends to identify online growth opportunities, improve forecasting, and optimize listings focusing on eCommerce levers (content, media, pricing, and promotions)
• Implement promotional plans, pricing strategies (aligned with key events), and product launches with the marketing teams
• Coordinate with Supply Services to ensure accurate sales forecasts and sufficient stock levels within the supply chain
• Work with marketing and advertising agencies to execute promotional visibility on Amazon
• Support SNAM with regular business reviews and lead quarterly customer days with 3PL partners

The experience we're looking for

• Degree-level candidate with proven account management experience, ideally in eCommerce, FMCG, or consumer goods sectors. Experience with Amazon and/or eBay, especially in a 3PL context, is a plus
• Strong analytical skills with proficiency in Microsoft Excel
• Commercially minded with attention to detail and proactive problem-solving skills
• Driven to take our business to the next level
• Action-oriented, energetic, pragmatic, with a strong desire to make an impact
• Excellent communication and stakeholder management skills
• Comfortable working in a collaborative, fast-paced, and sometimes ambiguous environment
• Desirable but not essential: understanding of eCommerce algorithms, vendor/seller central, P&L management, financial reporting, supply chain processes, and stock planning

The skills for success

Key Account Management, Ecommerce, Data Analysis, Field Sales Management, Consumer & Shopper Insights, Collaboration, Influencing, Consultative Selling, Product Planning, Business and Financial Acumen, Sales Negotiation, Strategy Execution, Operational Excellence.

What we offer

We prioritize inclusion, supporting our people through Employee Resource Groups, parental benefits, mental health programs, life insurance, and other local benefits. Our global share plans offer opportunities to share in Reckitt's success, with additional incentives for outstanding performance. Compensation aligns with our pay-for-performance philosophy.

Equality

We hire for potential as well as experience. If this role and our company feel like a good fit, we want to hear from you. All qualified applicants will be considered regardless of age, disability, ethnicity, religion, gender, sexual orientation, veteran status, or other protected categories.